Walkers Renton Mazda

They were in the process of moving from Rainier Ave to Grady so things were understandably a little disorganized. But the people were fairly easy going and the atmosphere, relaxed. We went there looking f Grady so things were understandably a little disorganized. But the people were fairly easy going and the atmosphere, relaxed. We went there looking for the smaller suv/wagon style vehicle (had an outback in my mind) but left with something completely different. We couldnt be happier. Miles were a touch high but the price was fair considering the rest of the vehicle. The salesman Larry Moshovsky showed us what we needed, not what we thought we wanted. I normally dont write reviews, but he asked me to if I felt like it. I guess when you are buying a car it's ultimately the car that makes or breaks a deal, but you can waste a lot of time with someone just trying to offload something or you can work with someone who listens. And thats why Im here writing this. I got what I really wanted, for a very fair price, and in record time without all the BS. Thanks larry. Thanks Renton Subaru More

I came in looking to trade in my Mazda 2 for a Cx-5. AJ was very helpful, and receptive to what kind of a deal I was willing to make. He worked very hard to get me the exact color and features that I was n was very helpful, and receptive to what kind of a deal I was willing to make. He worked very hard to get me the exact color and features that I was not willing to compromise on. I went to pick up my car the next day after work, and they were very quick to get the service done, car washed, and gas tank filled. When I was picking up the car AJ was not there, but Ken Palmer was there to go over the cars features with me. He was very thorough, and really wanted to make sure that I was 100% satisfied with the vehicle. I would definitely recommend Walker's Renton Mazda to anyone looking for a new car. In fact my co-worker likes the way my experience sounded, and he is thinking about going there as well in the future. THANKS FOR MY PRETTY NEW CAR!!!!!!!!!!!! :) More

Thanks a lot to Alex for his help in buying new mazda cx-5. He did great job in helping us find car we wanted, explaining option and finally buying the car. He was friendly and professional and I highly cx-5. He did great job in helping us find car we wanted, explaining option and finally buying the car. He was friendly and professional and I highly recommend him to anybody who looks for new mazda. More

If I could give this place zero stars, I would. Let me tell you why. A few years ago, I bought a 2008 Mazda 3 here, and was told the aux input worked, it had satellite, 6cd changer ETC. Woohoo! Except no tell you why. A few years ago, I bought a 2008 Mazda 3 here, and was told the aux input worked, it had satellite, 6cd changer ETC. Woohoo! Except no one told me until AFTER I bought the car that the aux only worked if you didn't have satellite, otherwise you had to buy a $300 switch box to make it work, and the dealer refused to eat the cost even though that was a main selling point for me. Fast forward to Nov 23, 2013. My boyfriend was looking to buy a car, so we went to Walkers against my better judgement. While trying to negotiate the price of the car, the sales manager came out and proceeded to belittle my boyfriend for asking for a better price on the car. He was extremely condescending and rude. When my boyfriend told him we just couldn't afford the car for the price they were bottom lining out, the manager said "Well that is a whole lot of car, what did you expect? What are you trying to accomplish here?" Tried to tell my boyfriend that he wasn't pre-approved for his financing that he WAS pre-approved by before we even went to any dealer. The manager asked me "Am I missing something?" to which I replied "Well yes, he said he can't afford the price you're giving him, we don't have any more time today to look at car's we need to get to dinner and you're being extremely rude and condescending to him and we don't appreciate it." His response to that was to crumple his paper up in my face and say "FINE" and walk away from me. When we asked to speak to his manager he said he was the manager and refused to tell us how we could contact the owner of the dealership. I was ready to buy another car from there too but not after this. I would not recommend ANYONE to this dealership. Stay away. The manager Jan Rac is extremely rude and impossible to work with. Laughs at you when you ask to speak to the owner. Not professional at all. The salesman we worked with before Jan brought the black cloud over was Alex Boze and he was extremely nice, courteous, professional and more than willing to help and answer our questions. More

We went to Walker's Mazda just to browse and were so impressed with the value and customer service that we ended up buying a car that weekend. The salesperson we worked with was Lenny Wright. Lenny was impressed with the value and customer service that we ended up buying a car that weekend. The salesperson we worked with was Lenny Wright. Lenny was polite, genuine and committed to making sure we got the car and deal we would be happy with. We have a family member interested in a Mazda and have strongly recommended she go to Walker's Renton Mazda and work with Lenny. In addition, we feel that the other staff members were polite and welcoming and pleasant to work with. In all it was a pleasant car buying experience. More

The service department at Walker's Renton Mazda lack the service. Here is my encounter: Bought a brand new 2013 Mazdaspeed3 and had driven for a couple days and notice the front driver-side brake is the service. Here is my encounter: Bought a brand new 2013 Mazdaspeed3 and had driven for a couple days and notice the front driver-side brake is making a loud rubbing noise. It seems that the brake pads are rubbing against the rotor without me applying the brakes. At low speed (10-20mhp) I can feel that the car is braking by itself. I decided to call the service dept. and notifying them of the issue. They couldn't get me set me up for service right away because they don't have loaner available. So, I had to wait for 5 days and endure the intermittent noise from a brand new car. Finally, got in to the dealer and had the head mechanic (Phil) inside the car with me to validate the noise. At the end of the drive, it was confirmed by Phil that the noise is coming from the brakes, and he also noted that the transmission is not running as smooth as it should and suggested additive to correct the issue. I pointed out to Phil that the front driver-side brake have excessive grease and he is also acknowledge of this and also thought that was odd as the opposite side did not have any. Two days later I got a call from Brian, the service manager telling me that there were excessive grease on the front driver-side brakes and that it had been worked on prior to their inspection. I confirmed with him of the excessive grease, but it made me feel that they were trying to push the blame on me for tampering with the brakes. Brian later found out the grease had been applied at the port of entry because the noise issue was found during port inspection; and whoever decision was to applied grease thinking that would fix the issue is dead stupid! To make the story short, I have been driven my car for a few days and now it is at the dealer for a whole week pending Mazda headquarter decision on how to remedy the problem. This should had been raised to CRITICAL PRIORITY list and be taken care off right away. Just simply replace the caliper, pads and rotors and I'll be on my way!!!! More

Andre was amazing. He made me feel comfortable and explained everything so well. I never felt like I was pressured or making a decision too quickly. Alden did a great job with the financing portion of explained everything so well. I never felt like I was pressured or making a decision too quickly. Alden did a great job with the financing portion of the sale. He explained everything I was signing perfectly. I understood the process so much better than the first car I purchased from Ford. More

My only disappointment was the truly underevaluation of my impecapable 2005 Cherokee Jeep which already had every option available when I bought it. I added TOUCH-SCREEN DISPLAY, GPS NAVIGATION,REAR BACKUP my impecapable 2005 Cherokee Jeep which already had every option available when I bought it. I added TOUCH-SCREEN DISPLAY, GPS NAVIGATION,REAR BACKUP CAMERA, HAND FREE BLUETOOTH, DVD SCREEN, CD, SIRIUS SATELITE RADIO and much more. It had new tires, new brakes, a new cruise control system, new contact starter and was completely maintained. It had only 55,000 miles. Evanne Solvinto More

I first did alot of research visited dealerships then went to Walker snad liked the laid back helpful interactions. Followed up with multiple text msgs and phone calls and found the right car at the righ went to Walker snad liked the laid back helpful interactions. Followed up with multiple text msgs and phone calls and found the right car at the right price. Great experience for me as a buyer. More

We contacted Renton Mazda initially via an online quote request, Doug responded very quickly and professionally. We setup a time to go in to the dealership, both my wife and I dislike the car buying exper request, Doug responded very quickly and professionally. We setup a time to go in to the dealership, both my wife and I dislike the car buying experience, where you feel pressured into buying something, but the experience at Renton Mazda with Doug couldn't have been more different than we expected. Doug was very friendly, knowledgable and not at all trying to push the cars on to us. When it came to talking numbers the deal was very fair and Doug was very open with all the numbers. I would definitely recommend both Renton Mazda and especially Doug to other prospective car buyers, we are loving our new CX-5 and we will definitely use this dealer and Doug again for our next car. Mark + Wee Lee More