Walkers Renton Mazda

Solid, professional, friendly buying experience. A++ I really enjoyed working with Doug and his colleagues at Walkers Renton Mazda. Doug was responsive without being aggressive. From start to deal clos I really enjoyed working with Doug and his colleagues at Walkers Renton Mazda. Doug was responsive without being aggressive. From start to deal closing, he was easy to reach by phone, email, and text. Plus, he has a customer first attitude that made it easy to work with him. I know that he and the Walkers Renton team worked very hard to get me the car that I wanted (tight inventory, given my specifics) at a price that I wanted. On the day of the arranged deal close, I set up a time with Doug, and he made sure that everything was lined up and ready to go as soon as I walked in. I finished all of the formal paper work and details in < 1.5 hours. He even delivered the car the next day at my request. Some dealerships haven't adapted well to the new ways consumers leveraging information tools to inform their decision making. On the other hand, Doug and the Walkers Renton people are very much in tune with it. Highly recommend! More

I have been shopping for a new car ever since I was 16 (I am almost 23). I've been through many other dealers (Lee Johnson in Kirkland) and many other retailers for Dodge, Chevy, and so forth.. needless to s am almost 23). I've been through many other dealers (Lee Johnson in Kirkland) and many other retailers for Dodge, Chevy, and so forth.. needless to say I was very indecisive since I am on a tight budget like everybody else. I went through the Costco Auto Buying Program and received a very friendly follow up email from Andreas Jennings asking basic questions as to what I was looking for. I was looking for basic, no bells or whistles to add to the cost of the vehicle. But Andreas (over many emails) took the time to understand and wanted to make sure they had the right model on their lot. I met up with him on a drizzly Friday and went for a test drive (my second test drive for a Mazda, went through Lee Johnson Mazda in Kirkland first and I DID NOT like how their customer service was - very money-hungry, shark-like) But Andreas was fantastic, funny, easy to talk to and he provided a great test drive experience! When the test drive was over, I was eager to talk about pricing.. I made sure to specify my needs for low payments and we were able to come up with a price I could afford (and I was able to get the next model up within my budget!) After the paper was signed, I had a nice chat with the Finance guy, Bobby, who answered all of my questions and was a terrific person, very approachable! I had to come back later in the day to have my boyfriend help drive the other vehicle and Andreas and Bobby warmly shook him by the hand and got him psyched about my new car! :) Overall, FANTASTIC Experience! More

My overall experience was very good at Walker's Renton Mazda. Andreas was prepared to answer all of my questions, and did a great job showing to me that he knew a lot about the car itself. He also Renton Mazda. Andreas was prepared to answer all of my questions, and did a great job showing to me that he knew a lot about the car itself. He also seemed genuinely interested in making sure I got a solid deal on trade-in, which I appreciated. I'd definitely recommend Andreas and Walker's Renton Mazda to others. More

I was lied to a couple times. I knew the car had been in an accident and when I asked if it had, they said no. They also said they didn't have Carfax available then I talked to another guy. He said its not an accident and when I asked if it had, they said no. They also said they didn't have Carfax available then I talked to another guy. He said its not been in an accident. When I sent him the link of the reported accident, he said it wasn't on his Carfax. Oh, so now they DO have Carfax. Nice. I dont work with liars More

We arrived first thing on a Saturday morning and were greeted by Andreas Jennings. That was our lucky day. He made our entire experience wonderful. He was informative, patient on the test drives, and greeted by Andreas Jennings. That was our lucky day. He made our entire experience wonderful. He was informative, patient on the test drives, and even stayed with us through the entire financing portion of our purchase. He got in the car with us after financing and explained everything and answered all our questions and synced our phones with the car. He gave us his business card and told us to call him anytime - even if he's not at work. He is a polite and wonderful young man. We also dealt with Lap Nguyen in finance. We were lucky there too to deal with Lap. He was informative, made the financing go smoothly, and answered all of our questions and it did not take very long at all. Lap is also a polite and wonderful young man. We would recommend this dealership 110%. More

I texted Andreas and let him know that we would be at the dealership at 12:30 to purchase a Mazda 6. He promptly responded and let me know that he would be there and be ready for us. We arrived a few minutes dealership at 12:30 to purchase a Mazda 6. He promptly responded and let me know that he would be there and be ready for us. We arrived a few minutes early and were greeted by one of the sales employees. We asked for Andreas and were told that he would be right with us. Andreas promptly greeted us with a big smile and a handshake and we began looking at several different vehicles so as to decide which one we wanted to purchase. We found the one that we wanted and he immediately went to find a lot attendant to help him pull it out so that we could take a closer look at it. Once we gave the go ahead, Andreas went ahead and quickly began the process of getting the paperwork going. There never seemed to be a long wait for anything during the process. The whole time we were there Andreas was very friendly and personable. He made us feel like we were just hanging with friends. Usually the whole paperwork process for buying a car is brutal but at Walker it didn't feel that bad at all. The entire team seemed to be genuinely friendly and enjoy what they were doing. After buying the car, Andreas took the time to show us all of the features and answer all of our questions even though it was obviously a busy day for him. We will never buy from another Mazda dealer or from another sales person as long as Andreas is around! More

Andreas was very helpful during my new purchase of mazda 6 gt with tech package, he was very patience and explained me everything. thank you! -Nico 6 gt with tech package, he was very patience and explained me everything. thank you! -Nico More

Andreas was very helpful at every step from the time we arrived at the dealership to the time we left with our new CX-9. He even took the extra step to follow me to the house in order to give him a check arrived at the dealership to the time we left with our new CX-9. He even took the extra step to follow me to the house in order to give him a check for a security deposit since I didn't have my checkbook on me. Andreas is a very knowledgeable and professional salesman. He also has a great personality that led us to trust him with helping us make our purchase and we never felt pressured into a deal, which was very much appreciated. Great employee! I will recommend Andreas to anone looking for a new car. Thank you! -Sean Reed More

I submitted an online quote request and was served by the very friendly Doug, who gave me a very competitive quote. I was happy with the service I was given - he was accommodating to all of my requests, happ very friendly Doug, who gave me a very competitive quote. I was happy with the service I was given - he was accommodating to all of my requests, happy for me to switch between models, and very patient overall, especially when the paperwork was being signed. When I was coming in to sign the paperwork I got stranded at another dealership (long story) that was a 10 minute drive away, and Doug was even happy to send his co-worker Chris to come pick me up. More

I am writing this appreciation note for Alex Boze, Mazda employee who works at Renton site. Alex assisted my uncle and auntie bought their Mazda 5 2013. Alex help them patiently regardless their language employee who works at Renton site. Alex assisted my uncle and auntie bought their Mazda 5 2013. Alex help them patiently regardless their language barrier. My uncle told me that every time they stopped at Mazda showroom, Alex was the first person to come out to greet them no matter how cold the weather was. Moreover, Alex also helped them online to try to get Chinese version mammal. We sincerely appreciate Alex Boze’s hard working. We are so lucky to meet them. Annie Wong More