Walker Ford

Good service No hard rushed sales pitches at anytime during the sales process. Paperwork time was kept to a minimum. during the sales process. Paperwork time was kept to a minimum. More

Shawna was wonderful Highly knowledgeable about my new 2025 Ford Escape Hybrid Pleasant atmosphere Totally dedicated her time to me and my needs Highly recommend 5+ Stars 2025 Ford Escape Hybrid Pleasant atmosphere Totally dedicated her time to me and my needs Highly recommend 5+ Stars More

Brooks was great and all went well. Very satisfied with the service. Thank you Walker Very satisfied with the service. Thank you Walker More

Slow start due to communications difficulties. Once we connected Keith was efficient, pleasant and responsive. Once we connected Keith was efficient, pleasant and responsive. More

Jake was awesome very helpful. Best experience I’ve had buying a car. Everyone there is so friendly and willing to help in any way. 10 out of 10 rating. If you’re looking for a veh Best experience I’ve had buying a car. Everyone there is so friendly and willing to help in any way. 10 out of 10 rating. If you’re looking for a vehicle check them out!! Thanks again Jake you’re top notch!! More

Great people to work with. Loved the experience with Brian Hall. Will be my Ford Dealership Loved the experience with Brian Hall. Will be my Ford Dealership More

Stopped in last minute for a tire pressure problem. I was courteously and professionally greeted by Don Mast, then advised on how best to handle the issue. Problem was resolved a few hours later. Outst I was courteously and professionally greeted by Don Mast, then advised on how best to handle the issue. Problem was resolved a few hours later. Outstanding customer service. This might just be the dealership I am looking for! More

Would highly recommend Walkers Service Center, Brooks was very professional very helpful and had great prices will definitely come back very professional very helpful and had great prices will definitely come back More

The best sales, management and service team. I was very stressed from Hurricane Helene when I lost my Red Mustang. My condo was also flooded and was making preparations to pack to move out for I was very stressed from Hurricane Helene when I lost my Red Mustang. My condo was also flooded and was making preparations to pack to move out for mitigation and renovations. Traci and Stacy really worked their butts off to help me get a new car. This included coordination with car insurance and disaster relief discount. I have worked with Tracy for over 20 years and always assists and sets me up with the right team. Stacy was patient and did an excellent job helping me get set up the beautiful new Edge. Walker Ford sales was swapped with clients coming in just like me who needed a new car ASAP More

I took my 2010 Ford Fusion to Walker Ford on Saturday September 21st to get a brake flush. I went and picked my vehicle up once it was ready for pickup and out of curiosity, I checked the brake reservoir September 21st to get a brake flush. I went and picked my vehicle up once it was ready for pickup and out of curiosity, I checked the brake reservoir once I got back to work. I noticed the brake fluid was still very dark in color. I quickly took it back to the dealer and had the service advisor take a look. After he looked and gave me an ignorant response, he went and got the shop foreman. To my surprise, they both stated that the dark color was normal. This made no sense and I asked for a brake fluid tester to which they responded they don’t have one. I went home and tested it myself with my own tester which to no surprise it had failed. I then tested my wife’s car which had a brake fluid flush done about 5 months ago (not done at Walker Ford) and it was in the “ok” range showing less than 2% moisture in the fluid. Mine was maxed out at greater than 4%. I went back to the dealer on Monday to show the service advisor and he told me to come back on Tuesday to speak with the manager. So I returned the next day to speak with the manager. I show him the problem and he “looked into it”. He pulled up the cameras and showed me my vehicle on the lift. I then show him the color of the fluid and tested it as well and he still didn’t believe that something wasn’t right.. I then tested the fluid on a new vehicle to show that the tester is accurate and sure enough, it was in the green at 0%. Long story short, we went back and forth and he didn’t want to give me a refund and didn’t even offer to try and correct the issue by offering another flush free of charge to see what the outcome would be. He stated they would do another one but would have to charge me again. With all this being said, this shows lack of accountability and integrity. If something was incorrectly done and they owned up to it, I wouldn’t have an issue because it’s possible for a human to make a mistake but with obvious signs that something was incorrectly done, I am highly disappointed in the service done and the lack of integrity. If I wouldn’t have known anything about the situation, I would have thought my brakes were properly flushed and went about my day after giving them $150 and still having contaminated brake fluid. This is ridiculous and shows no professionalism. I have wasted time and money at this point. Terrible experience and conflict resolution skills from the service manager. More