Walker Ford
Clearwater, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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We’ve worked with Brooks multiple times in the past. While he’s pleasant to talk to, he’s extremely difficult to get in touch with. Recently, we had an issue with our truck—a clunking noise when downshi While he’s pleasant to talk to, he’s extremely difficult to get in touch with. Recently, we had an issue with our truck—a clunking noise when downshifting. Since it’s our only vehicle, we carefully scheduled a time to drop it off when we could borrow a friend’s car. We left the truck at the shop for a week, and during that time, we were reassured it would be test-driven thoroughly to identify the problem. They also told us that if a deeper issue was found, they could reschedule the service and provide us with a rental. After the week was up, we learned the truck had been driven less than a mile, and they claimed they couldn’t replicate the issue. Communication became a problem, as Brooks stopped answering our calls or returning messages. I eventually had to contact the service manager, Ryan. After a few conversations, Ryan personally tested the vehicle, confirmed the noise, and promised to get back to us with a rental and a plan to dig deeper into the issue. It has now been four months, and we still haven’t heard back. While Don Mast has always been helpful, this experience has been extremely frustrating and disappointing. More
Very friendly and knowledgeable staff. I was helped within minutes of showing up on the lot. I was helped within minutes of showing up on the lot. More
The mobile service was well executed and in a very timely fashion. I was alerted to arrival time which was actually a few minutes early. fashion. I was alerted to arrival time which was actually a few minutes early. More
Excellent Customer Service Don Mast offered sound advice. He is trustworthy and represents the dealership He is trustworthy and represents the dealership More
Brooks was professional and accommodating with my schedule. I will be back for future visits. schedule. I will be back for future visits. More
Great Service team! Mike Murray did a great job in explaining the process and kept me informed along the way. Mike Murray did a great job in explaining the process and kept me informed along the way. More
Great service department, my vehicle is always fixed correctly and in a timely manner. Awesome place! correctly and in a timely manner. Awesome place! More
Nah nah nah nah nah nope nope nope nope nope not gonna write fifteen words. write fifteen words. More
Love dealing with John at Walker ford he makes every single purchase extremely easy which is not always the case with other dealers single purchase extremely easy which is not always the case with other dealers More
Awesome service. Great group of people. Got our work van in and out in a decent time frame. Great group of people. Got our work van in and out in a decent time frame. More