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Waite Toyota
Watertown, NY
965 Reviews
Waite Toyota - Watertown Area New & Used Toyota Dealership serving Watertown, Ft. Drum, and Lowville, NY.
Waite Toyota has been serving Watertown and Fort Drum since 1929. To better serve you we now have an all new state-of-the-art Service and Parts Building to handle all your needs. In addition, our showroom has undergone a complete renovation to allow you more comfort as you shop for your new Toyota.
Waite Toyota offers many automotive products and services to our Watertown, Ft. Drum, and Lowville, NY area customers. From quality new Toyota vehicles to used cars, we know anyone looking for a vehicle near Watertown will likely find what they want at our dealership. We carry a comprehensive line of Toyota vehicles, including the cars, trucks, and SUV's, including the Toyota Tacoma, Corolla, and Camry, making us a good choice as your Watertown Toyota car dealer.
Our services include trusted Toyota car repair, original Toyota auto parts, and auto financing to help our customers purchase the car of their dreams.
Waite Toyota Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes, and tires to major repairs, let Waite Toyota service your vehicle. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive Parts and Service Department in the automotive industry. At Waite Toyota, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.
Call Waite Toyota or come visit us in person. We're convenient to Watertown, Ft. Drum, and Lowville and are located at 18406 US Route 11. We look forward to helping you with your automotive needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 965 reviews
June 25, 2026
Jon was very informed about the vehicle we purchased and also helpful at fixing a few minor issues before we were to purchase. It was a pleasure and we love our vehicle. also helpful at fixing a few minor issues before we were to purchase. It was a pleasure and we love our vehicle. More
by mamapiche28
Verified CustomerEmployees Worked With
June 25, 2026
Very professional and worked with my schedule to get my vehicle as soon as it was ready. Steve held on to the truck until I was able to look at it even though he got several calls through the day about it. vehicle as soon as it was ready. Steve held on to the truck until I was able to look at it even though he got several calls through the day about it. Great company! More
by jtks72
June 24, 2026
I recently purchased a Toyota Land Cruiser from Waite Toyota, and the entire experience exceeded my expectations. From start to finish, the process was smooth, efficient, and completely stress-free. A Toyota, and the entire experience exceeded my expectations. From start to finish, the process was smooth, efficient, and completely stress-free. A special thank you to Justin Waite in sales, who was knowledgeable, professional, and genuinely focused on helping me find the right vehicle without any pressure. He made the entire buying experience enjoyable and took the time to answer all of my questions. I also want to recognize Tim Everson in finance. He made the financing process incredibly easy and straightforward. Everything was explained clearly, and the paperwork was handled quickly and efficiently. What stood out most was the friendliness of the entire team, their commitment to customer service, and the quality of the overall experience. The level of professionalism and attention to detail made me feel valued as a customer. If you're looking for a dealership that makes buying a vehicle easy and enjoyable, I highly recommend Waite Toyota. I'm thrilled with my new Land Cruiser and couldn't be happier with my experience. Thank you, Justin, Tim, and the entire Waite Toyota team! More
by Brookspowell10
June 21, 2026
Very helpful and knowledgeable, super friendly customer service and answered all the questions. Did not push anything that I was not interested in service and answered all the questions. Did not push anything that I was not interested in More
by xracer154
June 20, 2026
Waite Toyota is just exceptional. I’ve driven Toyotas for 35 years and bought several of them from Waite Toyota. From sales to service my experience has always been great, never an is I’ve driven Toyotas for 35 years and bought several of them from Waite Toyota. From sales to service my experience has always been great, never an issue. More
by sdowling13
Employees Worked With
June 14, 2026
Everything went so smoothly and Jessica was extremely helpful through the whole process. It`s a well oiled machine. I would recommend Waite Toyota to anyone. helpful through the whole process. It`s a well oiled machine. I would recommend Waite Toyota to anyone. More
by gregkulzer
Employees Worked With
June 11, 2026
Happy with the the purchase and the the sales person and the finance people. As usual the finance people. As usual More
by YEHOYAKAMO
May 31, 2026
This is the best dealership. Josh is by the far the best salesperson I have ever dealt with anywhere. This is my second car purchased from Josh and I will continue to purchas Josh is by the far the best salesperson I have ever dealt with anywhere. This is my second car purchased from Josh and I will continue to purchase from him. Josh is GREAT! More
by JCotey
Employees Worked With
May 30, 2026
We've lived here over 65 years and I've never heard anyone say they had a bad experience with Waite Toyota. You will receive 5 star treatment from the moment you drive in their lot, and when you drive anyone say they had a bad experience with Waite Toyota. You will receive 5 star treatment from the moment you drive in their lot, and when you drive out with one of their vehicles, ,new or used, you'll be proud of yourself for making the decision to buy one of their vehicles. I've purchased several of them and I'll never go anywhere else. More
by dianeramseyvirgo1
May 28, 2026
Will Ray always goes above and beyond expectations and I literally message him or call him and let him know exactly what I'm looking for and between him and the finance team they make it happen for me I nor literally message him or call him and let him know exactly what I'm looking for and between him and the finance team they make it happen for me I normally touch base with Will weekly just to see how things are going even outside of work , amazing man to work with and he is very thorough walks you through your vehicle tells you the options that it has and explains everything to you hands down, this is why I will always be a customer of waite Toyota, and he and the team care about you you are just not another customer or a number you mean something to them thank you for my amazing brand new truck I love it More
by tundraclemons
