Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Waite Toyota
Watertown, NY
934 Reviews
Waite Toyota - Watertown Area New & Used Toyota Dealership serving Watertown, Ft. Drum, and Lowville, NY.
Waite Toyota has been serving Watertown and Fort Drum since 1929. To better serve you we now have an all new state-of-the-art Service and Parts Building to handle all your needs. In addition, our showroom has undergone a complete renovation to allow you more comfort as you shop for your new Toyota.
Waite Toyota offers many automotive products and services to our Watertown, Ft. Drum, and Lowville, NY area customers. From quality new Toyota vehicles to used cars, we know anyone looking for a vehicle near Watertown will likely find what they want at our dealership. We carry a comprehensive line of Toyota vehicles, including the cars, trucks, and SUV's, including the Toyota Tacoma, Corolla, and Camry, making us a good choice as your Watertown Toyota car dealer.
Our services include trusted Toyota car repair, original Toyota auto parts, and auto financing to help our customers purchase the car of their dreams.
Waite Toyota Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes, and tires to major repairs, let Waite Toyota service your vehicle. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive Parts and Service Department in the automotive industry. At Waite Toyota, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.
Call Waite Toyota or come visit us in person. We're convenient to Watertown, Ft. Drum, and Lowville and are located at 18406 US Route 11. We look forward to helping you with your automotive needs.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 934 reviews
January 20, 2026
Our second Waite Toyota purchase and we are very pleased. Jon saw us through the process with professionalism and politeness. Jon saw us through the process with professionalism and politeness. More
by RSJSCOOKE
Verified Customer
January 18, 2026
Everyone was concerned all our questions were answered. Even after picking up the truck they have fielded any questions we have had. The truck had been carefully preped for when we were there to pick it u Even after picking up the truck they have fielded any questions we have had. The truck had been carefully preped for when we were there to pick it up. Awesome service!!! More
by sweetcks2
January 14, 2026
This is my 4th car from Waite Toyota and the process remains transparent and seamless. Jessica Allen is amazing to work with. remains transparent and seamless. Jessica Allen is amazing to work with. More
by HSASKI
Employees Worked With
January 09, 2026
Experience was great 2nd vehicle I bought from them. Tyler was super very friendly love my four runner Tyler was super very friendly love my four runner More
by GARDENMOM
Employees Worked With
January 07, 2026
We were very happy with our car buying experience at Waite Toyota, definitely would buy again from them! Waite Toyota, definitely would buy again from them! More
by KATHYSAL2000
January 06, 2026
Everything with Waite Toyota was a wonderful experience! Zero complaints! salesman, financing, etc all great! Zero complaints! salesman, financing, etc all great! More
by kridsdale24
Employees Worked With
December 22, 2025
It was so easy working with Matt Spencer and Waite Toyota. Exceptional service, thank you Toyota. Exceptional service, thank you More
by GREGORY.CORNELL
December 06, 2025
I wait too long before I get another vehicle. My 2003 was a great truck and the upgrade was well worth the money. I will be back and I will recommend you to my friends. My 2003 was a great truck and the upgrade was well worth the money. I will be back and I will recommend you to my friends. More
by prowe147
November 30, 2025
Waite Toyota provided us with a smooth experience and we loved working with Joshua Cummings! He was exceptional loved working with Joshua Cummings! He was exceptional More
by jlalone
Employees Worked With
November 16, 2025
the survey said it all, no further commentary to offer, nothing else to say other than good by nothing else to say other than good by More
by RGAGNON0
