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Wade Ford

Smyrna, GA

Overview
Reviews
4.6
512 Reviews
Call Dealership (770) 436-1200

3860 South Cobb Drive

Smyrna, GA

30080

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Showing 512 reviews

November 05, 2025

Fred Hunter and Ruben Hernandez are a great team. They provided me an excellent experience with the repair of my truck. It was delivered on time and excellent workmanship. Great customer service. He More

by hermanhunter3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Hunter, Ruben Hernandez
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Nov 06, 2025 -

Wade Ford responded

Herman, we're delighted to know that you had a smooth and efficient experience with us here at Wade Ford. It's great to see Fred and Ruben's excellent customer service skills highlighted in your review! We appreciate the kudos, and we'll be here ready to assist for any future needs. Safe travels!

November 04, 2025

Great service, speedy returns. Thankful for all they do - Sean Dunlap and Summer Oshields. Salute. More

by crprothro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Dunlap, Summer Oshields.
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Nov 04, 2025 -

Wade Ford responded

Thank you for the five-star review. Sean and Summer will appreciate hearing that their efforts led to a great experience during your visit here at Wade Ford. We look forward to seeing you the next time your vehicle needs service!

November 04, 2025

Very good communication and service. Short staffed so longer than usual wait. They kept me in informed. More

by jswartzsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Nov 05, 2025 -

Wade Ford responded

Thank you for your feedback. We’re glad our team was able to keep you informed and provide great service, even during the longer wait. We look forward to serving you again soon, and if there is anything you’d like to discuss further, please feel free to reach out to us directly.

November 03, 2025

Easy to schedule appointments. Communication with staff is easy to do, and good customer service. More

by Sdl05d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben
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Nov 03, 2025 -

Wade Ford responded

Thank you for sharing your 5-star experience! We’re glad our team was able to make your visit smooth and enjoyable here at Wade Ford. We truly appreciate your business and look forward to serving you again down the road!

November 03, 2025

I received excellent service, the wait wasn't very long, and Edgar, who assisted me, was very kind. More

by clemente torres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
EDGAR
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Nov 03, 2025 -

Wade Ford responded

Clemente, thank you for the fantastic 5-star review! We’re thrilled to hear that Edgar and our team provided the efficient, excellent service we pride ourselves on here at Wade Ford. Until next time, safe travels!

November 03, 2025

I love how easy it is to schedule appointments and the service guy was super nice. Love the waiting area. Great customer experience! More

by Thaley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed
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Nov 04, 2025 -

Wade Ford responded

Thaley, thank you for taking the time to share your 5-star experience here at Wade Ford! We're thrilled to hear that our team provided a smooth and seamless visit for you. We truly appreciate your support and look forward to serving you again with any future needs. Drive safely!

November 03, 2025

Service writer was excellent! This is the second time through and the first was not good. Their second chance was much better More

by travwalk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaylan?
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Nov 04, 2025 -

Wade Ford responded

Thank you for giving us a second chance and sharing your feedback! We’re glad your recent visit was a much better experience, and we truly appreciate the opportunity to serve you. We look forward to continuing to provide excellent service in the future. Have a great day!

November 03, 2025

The dealer informed me of the recalls for my car. Scheduling an appointment was fairly easy. My car is running well. More

by Sonya Walston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rueben
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Nov 04, 2025 -

Wade Ford responded

Hi Sonya, we are so happy to hear you had a seamless experience from scheduling to hitting the road! Thank you for choosing Wade Ford. Until next time!

November 02, 2025

Been coming to wade ford ford 6 years and I’ve always had good service. Working with summer is always a pleasure More

by Summerlynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Summer
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Nov 03, 2025 -

Wade Ford responded

Your loyalty over the past 6 years is greatly appreciated, Summerlynn! Summer’s dedication and expertise are a true reflection of the exceptional service we strive to provide here at Wade Ford. We look forward to seeing you again soon!

November 01, 2025

Prompt and professional service. Nice reception. Helpful staff. I had a great experience and the vehicle solid More

by ron.mcmurtrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall
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Nov 03, 2025 -

Wade Ford responded

There is nothing better than hearing from a satisfied customer! Thank you for choosing Wade Ford, Ron. We truly appreciate your business and look forward to assisting you again down the road. Safe travels!

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