Wade Ford
Smyrna, GA
Filter Reviews by Keyword
By Type
Showing 667 reviews
This is the first time in many years of having my Ford vehicles serviced at Wade that I received questionable service. Dropping off my vehicle at the scheduled time, the bays were backed up and only 2 s vehicles serviced at Wade that I received questionable service. Dropping off my vehicle at the scheduled time, the bays were backed up and only 2 service techs checking folks in. There were at least 6 vehicles ahead of mine. I waited to check in for over 30 minutes. The service manager I requested was not available. Picking up the vehicle: same situation. I was notified by text my vehicle was ready. When arriving at Wade service, one tech at the service desk and I was 4 customers deep waiting. Then the tech couldn’t locate my paperwork. This is all to say, this is the first time I have ever experienced less than stellar service at Wade. I am hoping this was just a bad day. I’m bringing in my other vehicle this week. Fingers crossed the experience will be better. More
They made a usually harrowing experience very easy. Igor was a great salesman and Vernon in their finance department was top tier. All the employees that I interacted with were friendly, respectful and Igor was a great salesman and Vernon in their finance department was top tier. All the employees that I interacted with were friendly, respectful and welcoming. I was impressed with the knowledge, efficiency and thoughtfulness of the staff especially with their no pressure sales approach. More
Their mobile service was great. It was just a battery change but they came out quickly and finished in just a few minutes. They also noted a recall due on the vehicle and ordered th It was just a battery change but they came out quickly and finished in just a few minutes. They also noted a recall due on the vehicle and ordered the necessary parts. More
