Volvo Cars West Houston
Houston, TX
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577 Reviews of Volvo Cars West Houston
Excellent Service Ray was professional, prompt and a true problem-solver! He could not have been more kind and considerate of my needs. Everyone I encountered was helpf Ray was professional, prompt and a true problem-solver! He could not have been more kind and considerate of my needs. Everyone I encountered was helpful, kind and went above and beyond to help me get my car back with the least amount of down time. Thank you all!! More
Good Service Experience Raymond Coleman made me feel welcomed as soon as I walked into the service department. I told him that the car battery needed to be serviced. He place Raymond Coleman made me feel welcomed as soon as I walked into the service department. I told him that the car battery needed to be serviced. He placed the service order and offered me a shuttle ride anywhere I needed to go while the car was being serviced. My car was completely serviced within two hours. More
Good experience Great service, did everything possible to accommodate me. Ray secured a driver to take me home while my car was being worked on, and the driver return Great service, did everything possible to accommodate me. Ray secured a driver to take me home while my car was being worked on, and the driver returned to pick me up when work on my car was finished. The finishing touch was that they replaced the front and back license plate holders. More
Experienced professional people who were very accommodating. The dealership building was crisp and clean and everyone was very helpful, not hard sell and made us feel very important. The inventory was great and The dealership building was crisp and clean and everyone was very helpful, not hard sell and made us feel very important. The inventory was great and we were able to drive away in our new car that evening. Brendan was very thorough and made sure we were comfortable with the car’s features. We were made to feel very welcome. More
Least painful car buying experience ever Purchased my first Volvo from this dealership and it was such a smooth process. Everyone was so helpful and accommodating. They even let my boys watch Purchased my first Volvo from this dealership and it was such a smooth process. Everyone was so helpful and accommodating. They even let my boys watch cartoons on tv as we were there for an extended time. Couldn’t be happier with my purchase! More
Friendly and excellent service. This was my first visit to Volvo Cars West Houston. The personnel is very friendly, the environment is welcoming, and I am very satisfied with the se This was my first visit to Volvo Cars West Houston. The personnel is very friendly, the environment is welcoming, and I am very satisfied with the service of my vehicle. I will definitely return to this dealership and recommend it to others. More
Exceptional service and experience from Ty Thompson at Volvo Far better buying experience at Volvo West with Ty Thompson when compared to Mercedes, Range Rover and BMW dealerships I have dealt with in Houston. Far better buying experience at Volvo West with Ty Thompson when compared to Mercedes, Range Rover and BMW dealerships I have dealt with in Houston. More
Fast and very good Although I did not purchase the XC 60 from this dealership they got me in on my first call. In and out on a timely manner and I’m very satisfied with Although I did not purchase the XC 60 from this dealership they got me in on my first call. In and out on a timely manner and I’m very satisfied with the work . More
A pleasant experience from start to finish I just bought my Mom an XC60 for her 80th birthday. Working with Daniel and the team at Volvo Cars West Houston made the car-buying experience a real I just bought my Mom an XC60 for her 80th birthday. Working with Daniel and the team at Volvo Cars West Houston made the car-buying experience a real treat. The new facilities are modern, warm and inviting- it makes you feel like you stepped into a shiny new dealership that they imported from Sweden. Daniel was extremely knowledgeable and accommodating. I really appreciate his patience in working with my Mom to get her comfortable with all the features of her new Volvo. This dealership offers a refreshing change-of-pace from the larger corporate-owned dealerships in town. You could tell the pride-in-ownership: the owner of the dealership was personally on-hand to make sure the operation was going smoothly. And, talk about customer service - the finance guy even offered to help me review all of my service policies on my Range Rover - that I bought from the competition. I will definitely be back when I'm ready to purchase my next Volvo! More
20,000 mile required maintance to maintain warranty In and out quickly. Glad to see manager "Mike" in the new place. Everything handled professionally and all questions answered. No complaints from me. In and out quickly. Glad to see manager "Mike" in the new place. Everything handled professionally and all questions answered. No complaints from me. Thank you More