Volvo Cars West Houston

Great Experience at Volvo Cars West Houston We had test driven a volvo at a different dealership in Houston. We loved the car, but did not feel great about the dealership. I contacted Ty at We We had test driven a volvo at a different dealership in Houston. We loved the car, but did not feel great about the dealership. I contacted Ty at West Houston Volvo to discuss what we were looking for. When we pulled up to the dealership, Ty was waiting for us and had two models pulled up for our consideration. Ty was extremely knowledgeable, patient, and helplful as we worked through the decision. Overall, the best car buying experience we have gone through. More

Ariel was amazing Proactive service and constant updates by telephone. Excellent service. Ariel identified issues but only essential services needed and gave me all my Proactive service and constant updates by telephone. Excellent service. Ariel identified issues but only essential services needed and gave me all my options. Not pushy at all. More

This was a very professional experience. This visit was above my expectations, my service rep. (Ariel) was awesome, thanks Ariel. The work was done efficiently and correctly. I wish I would This visit was above my expectations, my service rep. (Ariel) was awesome, thanks Ariel. The work was done efficiently and correctly. I wish I would have known the dealership was near my home when I purchased the vehicle. I have great disappointment with Momentum Volvo, no service or care after the sale. More

Exceptional customer service Best dealership in town. Very friendly and easy to deal with. I've known the owner for a long time and he runs a first class business! Best dealership in town. Very friendly and easy to deal with. I've known the owner for a long time and he runs a first class business! More

tire issue EXCECUTION WAS FLAWLESS. CLEAN FACILITY AND VERY FRIENDLY STAFF. I WOULD RECOMMEND ALL MY VOLVO OWNER FRIENDS AND FAMILY TO BRING THEIR BUSINESS HERE EXCECUTION WAS FLAWLESS. CLEAN FACILITY AND VERY FRIENDLY STAFF. I WOULD RECOMMEND ALL MY VOLVO OWNER FRIENDS AND FAMILY TO BRING THEIR BUSINESS HERE FOR SURE. More

Car service My rotation of tires on my XC40 went smoothly thanks to Ariel FLORES. Every time I have been there he has been most helpful. Thank you My rotation of tires on my XC40 went smoothly thanks to Ariel FLORES. Every time I have been there he has been most helpful. Thank you More

Terrible employees I never write reviews but after seeing all the great ones here I felt compelled to share my experience since I unfortunately had such a horrible one I never write reviews but after seeing all the great ones here I felt compelled to share my experience since I unfortunately had such a horrible one. I went in wanting to look at the xc90 but was open to look at other vehicles. I walked in and was greeted by the receptionist and was told that a salesman would be with me shortly. After 20 minutes, Daniel finally walks out and offers me no apology for waiting and instead of offering to show me cars he asks me to go to his office. I was confused but I followed and he immediately asks me to run a credit application. Now, I have purchased a car before and this was not how my experience with them went. So I was very disappointed that a dealership who is supposed to be so professional and warm and welcoming did not offer me the same as they apparently have many other customers. When I told Daniel that I wanted to wait on completing the credit application and wanted to look at the cars first, I could tell he was upset. He told me to look around and to let him know if I saw something I liked. I didn’t understand why I had to go look at the cars by myself. Isn’t the whole point of a having a salesman is to have them help you and show you the cars?? I walked out and had to use the rr so on my way back out, I overheard the finance manager and the general manager talking. He told him some really outrageous things about the customers they had there. The gm started laughing. I seriously couldn’t believe they were talking about their customers like that!!! I asked someone what their names were and was told it was Daylan and Lionel. I left and will never return to that dealership, let alone consider actually purchasing a car from them if they still have those type of employees there. Those people care nothing about their customers and are clearly racists. More

Great experience!! Love having y'all over here on the West side!! I had my car in for service and a couple repairs. They had a loaner for me really quick, and the fin Love having y'all over here on the West side!! I had my car in for service and a couple repairs. They had a loaner for me really quick, and the final bill was less than I was quoted--that's always nice! Great experience. Great people to deal with. Just really great place all around!! I will definitely be back! More

Ariel and his Service team are great Took the car for the first service and everything was easy and simple. A big change from my previous brand. Ariel was super helpful and explained ever Took the car for the first service and everything was easy and simple. A big change from my previous brand. Ariel was super helpful and explained everything, organized the shuttle both ways, Xavier the shuttle driver was very nice and a safe driver. Overall, very happy with the service experience. A premium brand should have premium service, and Ariel understands that! More

Great buying experience Bought a new Volvo. One of the easiest car buying experiences ever. Had the car waiting when I arrived, Ty was a very knowledgeable salesperson and th Bought a new Volvo. One of the easiest car buying experiences ever. Had the car waiting when I arrived, Ty was a very knowledgeable salesperson and the negotiation was quick and fair. Highly recommend this dealership. More