Volvo Cars West Houston
Houston, TX
Filter Reviews by Keyword
By Type
569 Reviews of Volvo Cars West Houston
Ray did a wonderful job of keeping me informed Ray did a wonderful job keeping me informed on the status of my car and working with me when we decided to go through insurance for repairs. Ray did a wonderful job keeping me informed on the status of my car and working with me when we decided to go through insurance for repairs. More
Best service visit in a long time The woodlands dealership closed their service sept temporarily and I was forced to go elsewhere. Best thing to happen. My service advisor at west Volv The woodlands dealership closed their service sept temporarily and I was forced to go elsewhere. Best thing to happen. My service advisor at west Volvo was super helpful, not like my previous experiences at the woodlands. I will be coming to this dealership exclusively going forward. More
Product Specialist Dustin Kime is outstanding Dustin went above and beyond good customer service by delivering the car to my wife's workplace so she could test drive the vehicle. By offering this Dustin went above and beyond good customer service by delivering the car to my wife's workplace so she could test drive the vehicle. By offering this level of service helped to make the decision to purchase this vehicle very easy. More
Pleasant and professional Helpful and understanding Informative and insightful Answered questions and concerns Providing solutions Helpful in teaching the tech apps And Helpful and understanding Informative and insightful Answered questions and concerns Providing solutions Helpful in teaching the tech apps And abilities of Volvo Available to communicate by phone and e-mail More
Super Easy Purchase Experience My purchase process was one of the easiest I have ever experienced. Stopped by one evening to test drive the XC60 for comparison to another brand and My purchase process was one of the easiest I have ever experienced. Stopped by one evening to test drive the XC60 for comparison to another brand and fell in love with a model that they had in stock. I provided some information that day and planned to come back the following afternoon to complete the purchase. When I arrived everything was ready and was only there for 20-30 minutes before going into the financing office. The most time-consuming thing that I experienced was the delivery process to teach me the features of the new vehicle which was also great. More
I went in for routine service.Gonzalo made sure to ask if I had any specific problems I wanted worked on.He kept me updated while the car was being worked on and made sure the car was washed before handing I had any specific problems I wanted worked on.He kept me updated while the car was being worked on and made sure the car was washed before handing me my key. The lady at the cashiers desk was equally gracious. Thanks everyone at Volvo of Houston. Keep doing the great job you do. More
Purchased my sixth Volvo from Volvo of Houston. I continue to buy from this dealership because of the excellent service . My service advisor Bruce Hall has helped me maintain my cars for 22 years. Pa continue to buy from this dealership because of the excellent service . My service advisor Bruce Hall has helped me maintain my cars for 22 years. Patrick Paul is the only mechanic that services my vehicles. I feel confident that my cars are well taken care of when I go to this dealership. More
I went into the Volvo of Houston dealership on accident, it was the bets accident I have ever had. I was looking for a different dealership with a specific used car I was looking for, but I found something it was the bets accident I have ever had. I was looking for a different dealership with a specific used car I was looking for, but I found something better and received exceptional customer service from both the salesman Earl Briggs and the used car sales manager David Barrett. I would HIGHLY recommend this dealership! I know I am a customer for life. More
I was purchasing my very first Volvo in 07/09 and came across Volvo of Houston. They had the exact model I was interested in (C70), even though I wanted to do Overseas Delivery. I went in to look at the across Volvo of Houston. They had the exact model I was interested in (C70), even though I wanted to do Overseas Delivery. I went in to look at the vehicle and spoke to Jesus, who was very friendly, approachable, non-pushy and informative. Based on my meeting with Jesus, I decided to go ahead and buy the car, mostly because of how great a salesman he was. The process was painless (even after negotiating my trade value up from what they wanted to give me). I have been very satisfied with my dealings at this dealership, both in Sales and Service. I have been SO pleased, in fact, that I have referred 3 more people to Jesus and Volvo of Houston ('06 V70, '08 XC90, '10 XC30) and I will continue to refer more. I plan on buying another C70 in the next couple of years and Volvo of Houston is the only dealership I will go to. Go see Jesus Phillips @ VOH and I doubt you will be disappointed! More