Volvo Cars West Houston

I think the request for approving extra required I think the request for approving extra required services through text and email was very ingenious. I personally don’t prefer calls since there mig I think the request for approving extra required services through text and email was very ingenious. I personally don’t prefer calls since there might be miscommunications. Thank you Ariel for the service. More

I had an absolutely wonderful experience at this dealership. The young man that greeted me upon arrival was friendly and courteous. My actual agent, Felipe was great with his communication and fri dealership. The young man that greeted me upon arrival was friendly and courteous. My actual agent, Felipe was great with his communication and friendliness. They were eager to meet my needs in a timely manner. One part was l was not in stock so they gave me a loaner car and brought my car to my home so that I didn’t have to drive to them when my car was ready. This is not the first time I have done business with this dealership. Both visits were pleasant experiences. This is why I am giving them 5 stars ⭐️‘S More

Consistently great service. Recommendations regarding management of required service was very valuable. Communication was very good. I will seek out this same individual on next service. management of required service was very valuable. Communication was very good. I will seek out this same individual on next service. More

I was very pleased with the service I received. Felipe was very professional and helpful. Work was done quickly. I was kept informed on the process of my service. was very professional and helpful. Work was done quickly. I was kept informed on the process of my service. More

Service experience was excellent with Felipe. Everything was taken care of including a recall I was not aware of and I’ll return to this dealership for all my service needs. I was thankfully able to make an was taken care of including a recall I was not aware of and I’ll return to this dealership for all my service needs. I was thankfully able to make an appointment for next day service due to travel restriction. I will schedule a week ahead of time in the future. More

The Service Advisor, Felipe, was very professional and personable. He ensured all my needs were met and my vehicle was taken care of. Thank you! personable. He ensured all my needs were met and my vehicle was taken care of. Thank you! More

Excellent service from Felipe; 5 stars! He made the mundane choir of servicing my vehicle much better and more tolerable I light off COVID. Thanks! mundane choir of servicing my vehicle much better and more tolerable I light off COVID. Thanks! More

I went in for my check engine light, got a loaner and was called back that afternoon to come get my car. So easy. Luckily the part was in stock and covered by my warranty. Staff is always very friendly. called back that afternoon to come get my car. So easy. Luckily the part was in stock and covered by my warranty. Staff is always very friendly. More

Excellent service experience at Volvo West Houston! Felipe made sure my tires were in order going into the holiday weekend! Customer service at its best! Felipe made sure my tires were in order going into the holiday weekend! Customer service at its best! More

Felipe was our service provider and was very easy to reach and communicative! He arranged to speak to our warranty company ahead of time so we didn’t have to wait to hear from them, which was such a gre reach and communicative! He arranged to speak to our warranty company ahead of time so we didn’t have to wait to hear from them, which was such a great task accomplished. We have had many bad experiences with other dealership service providers having trouble with VIP so this was a pleasant surprise! More