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Volvo Cars West Houston

Houston, TX

5.0
587 Reviews

15935 Katy Freeway

Houston, TX

77094

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587 Reviews of Volvo Cars West Houston

September 22, 2020

Consistently great service. Recommendations regarding management of required service was very valuable. Communication was very good. I will seek out this same individual on next service. More

by GG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe Sommers
September 22, 2020

I was very pleased with the service I received. Felipe was very professional and helpful. Work was done quickly. I was kept informed on the process of my service. More

by Zred350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe Sommers
September 21, 2020

I always have my car serviced at Volvo Cars West Houston. Great people who know what they’re doing and do very good work. I’ve never had a problem after leaving. The customer care is outstanding. More

by C30ndfw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Forsythe, Felipe Sommers, Felipe Sommers
September 21, 2020

Felipe provided great service and offered a car to drive while 75,000 mile service was performed. Aerial and Raymond are also good service advisors. More

by Diane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe Sommers
September 21, 2020

The Service Advisor, Felipe, was very professional and personable. He ensured all my needs were met and my vehicle was taken care of. Thank you! More

by eshaw1221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe Sommers
September 21, 2020

Excellent service from Felipe; 5 stars! He made the mundane choir of servicing my vehicle much better and more tolerable I light off COVID. Thanks! More

by BSC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe Sommers
September 21, 2020

I went in for my check engine light, got a loaner and was called back that afternoon to come get my car. So easy. Luckily the part was in stock and covered by my warranty. Staff is always very friendly. More

by Kauaimomma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe Sommers
September 21, 2020

Excellent service experience at Volvo West Houston! Felipe made sure my tires were in order going into the holiday weekend! Customer service at its best! More

by S. Watson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe Sommers
September 21, 2020

Felipe was our service provider and was very easy to reach and communicative! He arranged to speak to our warranty company ahead of time so we didn’t have to wait to hear from them, which was such a gre More

by skamru3863
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe Sommers
September 21, 2020

Service experience was excellent with Felipe. Everything was taken care of including a recall I was not aware of and I’ll return to this dealership for all my service needs. I was thankfully able to make an More

by pbouzts66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe Sommers
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