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Volvo Cars West Houston

Houston, TX

5.0
587 Reviews

15935 Katy Freeway

Houston, TX

77094

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587 Reviews of Volvo Cars West Houston

October 22, 2020

The waiting area is inviting and not noisy. The staff is on top of everything and when you make an appointment they are there to serve you. Plus they wash your car at the end! More

by janfortune
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe Sommers
October 21, 2020

Professional staff. Brenden’s knowledge of the Volvo vehicle is exceptional. He was very helpful throughout the purchasing process and was very professional. I love driving my first XC60 Volvo. More

by Bob P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenden Holmes
October 19, 2020

The service process was so easy. I made an appointment for valet service less than 2 days in advance (no long wait), they picked up my car early (but only after asking first if that would be okay), kept m More

by lhannusch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Coleman
October 19, 2020

What a great experience buying my first Volvo & what beautiful dealership. The team here is awesome and I'm only sad I didn't join the Volvo Family Sooner! The S90 T5 is gorgeous and the technology & sa More

by BMeyers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Rethwisch, Lionel Garcia, Felipe Sommers
October 16, 2020

Enjoyed working with Felipe. Knows his stuff!! Car was completed when promised and everything was done to my expectations. Word word word word word wo More

by Wildcatsig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe Sommers
October 14, 2020

Been to several Volvo dealerships in the past. Never had a 5 star experience like here. Felipe deserves a lot of credit. Not sure if everyone is trained the same but he was exceptional. More

by sm8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe Sommers
October 11, 2020

Was very impressed with professionalism. I witnessed interactions with others waiting for service and felt that there was not a lot of pressure or unnecessary work placed on any of them. It just felt " More

by Deb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Coleman
October 08, 2020

Felipe kept us informed and responded quickly to any questions we had, worked with our schedule and was very accommodating. Great customer service and attitude! More

by gmoreno76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe Sommers
October 07, 2020

Felipe was awesome ! We will continue to ask for him here on out. He was on top of everything and always kept us updated on progress of service of our vehicle. He was great to work with ! More

by TK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
felipe somers, Felipe Sommers
October 05, 2020

Excellent! Felipe Sommers made our experience superb. His service was outstanding, he went above and beyond. Very pleased, can’t recommend them enough! -Georgina R. More

by geog1121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe Sommers
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