Volvo Cars West Houston

Felipe was awesome ! We will continue to ask for him here on out. He was on top of everything and always kept us updated on progress of service of our vehicle. He was great to work with ! on out. He was on top of everything and always kept us updated on progress of service of our vehicle. He was great to work with ! More

Excellent! Felipe Sommers made our experience superb. His service was outstanding, he went above and beyond. Very pleased, can’t recommend them enough! -Georgina R. service was outstanding, he went above and beyond. Very pleased, can’t recommend them enough! -Georgina R. More

From a guy that drove a Range Rover Sport previously I hate to be at the service department waiting on my car and I've had great success w my Volvo XC90 but when a tire sensor light came on and Its rainin hate to be at the service department waiting on my car and I've had great success w my Volvo XC90 but when a tire sensor light came on and Its raining cats and dogs plus I been at the hospital working for what seems like forever it was great to meet Felipe and explain my situation and within an hr I'm on my way home again. I cant say enough abt this Brand, Volvo excels at making sure whatever it is thats causing issues is diagnosed and resolved immediately and the people that service the cars here are all good ppl that even try their hardest to save you not just time but money as well.. More

Great service. Felipe took care of the scheduled maintenance and assisted us to verify all items covered by the warranty. The entire service team at West Houston Volvo is top notched. maintenance and assisted us to verify all items covered by the warranty. The entire service team at West Houston Volvo is top notched. More

I have worked with all the service guys at this dealer. All so helpful. I want to give a special thank you to Felipe for his help this past visit. I recently got my car serviced for its 60K maintenance and All so helpful. I want to give a special thank you to Felipe for his help this past visit. I recently got my car serviced for its 60K maintenance and a week later my check engine light came on. I was able to get an appointment rather quickly last minute and was updated on the status of my car. Felipe took the time to listen to my concerns and really go out of his way to help alleviate any stress I had. He answered all my questions and was such a delight to work with. Thank you for your caring nature and all that you do! More

Great customer service! Felipe kept me informed, he was knowledgeable and the service was done quickly. I will be back next time and would definitely recommend! knowledgeable and the service was done quickly. I will be back next time and would definitely recommend! More

Felipe is awesome. Brought in both of my vehicles in for maintenance and it couldn’t have been easier. Felipe kept in touch with me and helped me in getting what I need done and quick. maintenance and it couldn’t have been easier. Felipe kept in touch with me and helped me in getting what I need done and quick. More

This is without a doubt the best dealership on the planet. Exceptional in every way - Adrian and the team on another level to anything I have experienced in the car industry - or any other for that ma planet. Exceptional in every way - Adrian and the team on another level to anything I have experienced in the car industry - or any other for that matter. I have actually reached out to the president of US operations in an attempt to try and feed back my positivity. In my opinion, there are very few times in life where you feel compelled to celebrate feedback to the highest level possible for Positive reasons. This is one of them. For anyone who reads this I would encourage you to see the team - Adrian started our journey with Volvo and we will be lifetime customers now. A first class level of service from a first class guy. Jose, Brenden’s and Felipe followed this level and if I could, I go back and buy again tomorrow! For the Volvo regional team, please look after these guys, they are a credit to the global organisation. Thanks for letting me share a fabulous moment from a very happy Family new to Houston. More

Exemplary service from Felipe Sommers on our xc90. Professional, timely & transparent on costs & length of service. Will request working with Felipe on next service call and would wait (if busy) in or Professional, timely & transparent on costs & length of service. Will request working with Felipe on next service call and would wait (if busy) in order to work with Felipe. Above and beyond customer service. In the future I will return to Volvo Cars of West Houston for another car purchase based on this level of excellent service. More

To someone who consider:Great service! When I arrived to To someone who consider: Great service! When I arrived to the service center, Mr. Sommers already prepare paper work, and waiting for me! Very profes To someone who consider: Great service! When I arrived to the service center, Mr. Sommers already prepare paper work, and waiting for me! Very professional! Best Regards, LiangChen Sun More