Volvo Cars West Houston

This was my first service experience and judging from the very professional treatment I got I think I made the the right decision. I will come back. very professional treatment I got I think I made the the right decision. I will come back. More

Everything was amazing from the facilities to especially Raymond, my service advisor. His attentiveness was really superlative. I also really appreciated all the automated communications and information. Raymond, my service advisor. His attentiveness was really superlative. I also really appreciated all the automated communications and information. More

The staff is very personal, always greeted with a smile,and very friendly. I wish everyone could be like them, especially in these trying times. A special thanks to Mike,the director and Filipe. smile,and very friendly. I wish everyone could be like them, especially in these trying times. A special thanks to Mike,the director and Filipe. More

It. Was quite different from what I’d received from another dealership. Making the appointment was easy. My tech was professional & explained every aspect of my service. I give the dealership a 10 o another dealership. Making the appointment was easy. My tech was professional & explained every aspect of my service. I give the dealership a 10 out of 10. 10=excellent. Did I mention they washed my car😌 More

Simple and easy to schedule and everything was as promised. Both drivers were very professional and Felipe kept me updated throughout the process. Overall an excellent experience. promised. Both drivers were very professional and Felipe kept me updated throughout the process. Overall an excellent experience. More

Very easy & simple to schedule. Great attention to detail. Polite, courteous & professional staff both in phone and in person. Easy pick up and payment for services. detail. Polite, courteous & professional staff both in phone and in person. Easy pick up and payment for services. More

Very professional and efficient service!!! This is our first Volvo, although a lease, we will definately be repeat customers in the future, have a great weekend and go Chiefs!!! first Volvo, although a lease, we will definately be repeat customers in the future, have a great weekend and go Chiefs!!! More

Felipe was outstanding! Had my loaner car ready as requested. They found a couple things that needed to be done beyond my request, but made the experience as easy as possible. Excellent follow-up an requested. They found a couple things that needed to be done beyond my request, but made the experience as easy as possible. Excellent follow-up and service. More

Great communication by Ray. He was very clear about the process & managed my expectations. Service quality is a major consideration when I am purchasing a vehicle. process & managed my expectations. Service quality is a major consideration when I am purchasing a vehicle. More

Really pleasant, informed, exact diagnosis without trying to push a big repair - that was refreshing! Also, Ariel was extremely knowledgeable about my car, what might be wrong and was able to cut to the chas to push a big repair - that was refreshing! Also, Ariel was extremely knowledgeable about my car, what might be wrong and was able to cut to the chase. More