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Volvo Cars West Houston

Houston, TX

5.0
587 Reviews

15935 Katy Freeway

Houston, TX

77094

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587 Reviews of Volvo Cars West Houston

March 27, 2021

First service since purchasing our S90 and the experience was smooth sailing. My husband was given a loaner to run errands and we were given a 20% discount on the brake service. Great Service! Felipe and More

by Ivy460
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe Sommers
March 19, 2021

Felipe is an extremely courteous and friendly Service rep, always makes my visit a pleasant one! Thank you for always being a super person to work with! More

by Nancy D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe Sommers
March 16, 2021

Always a pleasure to bring my Volvo in for service at Volvo Cars West Houston. Friendly and knowledgeable service writers (Thanks, Ariel!) and amazing techs (Rich and company). Appreciate all you do! More

by given_to
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich, Ariel, Felipe Sommers
March 16, 2021

Ray got the car fixed in a timely professionally manner. XC60 is running smooth & great. Clean and fresh after benzarid treatment. Thanks for great service! Vinay More

by vinay58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray, Felipe Sommers
March 14, 2021

The best service experience I have ever had at a dealership! Everyone is very polite and prompt. The atmosphere inside the dealership is a very pleasant place to hang out and wait. Definitely rec More

by bhall5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe Sommers
March 13, 2021

The best service experience I’ve ever had in my lifetime. Felipe Sommers is the most fantastic service advisor. Very much recommended. Will definitely use next time. More

by Mike
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Felipe Sommers
March 13, 2021

Arrived without an appointment, but felt very welcome and they went above and beyond expectations. They kept me informed all the time and did a great job. Thank you Volvo West! More

by Christina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Coleman
March 11, 2021

Very nice team in customer service; I really appreciate meeting the time commitment and the fact that i could get the service in one single trip. More

by Anaandradetexas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe Sommers
March 09, 2021

Always a welcoming environment. The location is immaculate and comfortable. Very pleasant and competent staff. I feel that I’m being taken care of and all my questions are answered. More

by Ann62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe Sommers
March 03, 2021

I had no wait time when I arrived. Raymond was friendly and helpful. I got my car back the same day. All of the problems were corrected. Great job for my first visit there! More

by Debbie Heck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Coleman
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