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Volvo Cars West Houston

Houston, TX

5.0
570 Reviews

15935 Katy Freeway

Houston, TX

77094

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570 Reviews of Volvo Cars West Houston

March 11, 2021

Very nice team in customer service; I really appreciate meeting the time commitment and the fact that i could get the service in one single trip. More

by Anaandradetexas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe Sommers
March 09, 2021

Always a welcoming environment. The location is immaculate and comfortable. Very pleasant and competent staff. I feel that I’m being taken care of and all my questions are answered. More

by Ann62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe Sommers
March 03, 2021

I had no wait time when I arrived. Raymond was friendly and helpful. I got my car back the same day. All of the problems were corrected. Great job for my first visit there! More

by Debbie Heck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Coleman
March 01, 2021

This was my first service experience and judging from the very professional treatment I got I think I made the the right decision. I will come back. More

by daughertydesign
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe Sommers
February 28, 2021

Everything was amazing from the facilities to especially Raymond, my service advisor. His attentiveness was really superlative. I also really appreciated all the automated communications and information. More

by dubber1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond
February 24, 2021

The staff is very personal, always greeted with a smile,and very friendly. I wish everyone could be like them, especially in these trying times. A special thanks to Mike,the director and Filipe. More

by Sh9b11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe Sommers
February 23, 2021

It. Was quite different from what I’d received from another dealership. Making the appointment was easy. My tech was professional & explained every aspect of my service. I give the dealership a 10 o More

by Ms Candiance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel Flores, service rep, Felipe Sommers
February 11, 2021

Simple and easy to schedule and everything was as promised. Both drivers were very professional and Felipe kept me updated throughout the process. Overall an excellent experience. More

by JF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe Sommers
February 07, 2021

Very easy & simple to schedule. Great attention to detail. Polite, courteous & professional staff both in phone and in person. Easy pick up and payment for services. More

by Tmccartyjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Coleman , Felipe Sommers
February 06, 2021

Very professional and efficient service!!! This is our first Volvo, although a lease, we will definately be repeat customers in the future, have a great weekend and go Chiefs!!! More

by tyager
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe Sommers
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