Volvo Cars West Houston

They were friendly and helped me with my walker and came out to meet me when I came back. The car was ready when I got there. The loaner car was great. out to meet me when I came back. The car was ready when I got there. The loaner car was great. More

Great service. Very helpful and they get things done when they say they will. Service Department seems to know what they are doing and will take the time to explain things to you. when they say they will. Service Department seems to know what they are doing and will take the time to explain things to you. More

I had a great experience with the service center, especially with my interaction with Felipe. He helped my out with a loaner while work was being done and helped me with the right quote to fit my fin especially with my interaction with Felipe. He helped my out with a loaner while work was being done and helped me with the right quote to fit my financial challenges. I felt like he was looking out for my best interest, one of the best experiences I have ever had with a dealership service center . More

Excellent service, responsive, and detailed. Ariel was amazing, and helped get everything done with great professionalism. I would definitely take my volvo back here again. amazing, and helped get everything done with great professionalism. I would definitely take my volvo back here again. More

Very friendly service All needs were met in a timely Very friendly service All needs were met in a timely manner Sales staff were helpful and gave me the information I requested on trade in. Very friendly service All needs were met in a timely manner Sales staff were helpful and gave me the information I requested on trade in. More

Best buying experience! Christopher and Maurice were professional and to the point. It was my first experience with Volvo and they made the difference. I would definitely buy from Chris again!! professional and to the point. It was my first experience with Volvo and they made the difference. I would definitely buy from Chris again!! More

Best! That’s what I can say. First time in my life, I was out in <10 min. Scheduling the service is a breeze and customer service is second to none! out in <10 min. Scheduling the service is a breeze and customer service is second to none! More

Service was incredible. I pulled up and at 7:30 and before i could get out of my car Raymond Coleman was outside welcoming me. We went inside and he had 95% of my paperwork complete, he just wanted to before i could get out of my car Raymond Coleman was outside welcoming me. We went inside and he had 95% of my paperwork complete, he just wanted to verify what my issues were so they could address them. He informed me that Volvo Katy would communicate with me via text messages unless i wanted to be called. Ray asked me if i had any concerns or questions, which i did not. My loaner car was ready and waiting so Ray thanked me and told me to have a great day, he would be in touch later in the day. That is what i call "SERVICE". Katy Volvo got my attention about customer service and I look forward to may years working with them. Thank you Ray. Heath B. More

Felipa and his team went above and beyond for me . After an unexpected problem got me a loaner last minute. They also did detailing work On the outside I have been putting off forever. When I went back to g an unexpected problem got me a loaner last minute. They also did detailing work On the outside I have been putting off forever. When I went back to get my things from the car the tech mentioned it to the service advisor and they worked together to get it taken care of More

Service was great, and completed in a timely and convenient fashion. My loaner car was in excellent condition and ready to go shortly after I arrived at the dealership. convenient fashion. My loaner car was in excellent condition and ready to go shortly after I arrived at the dealership. More