Volvo Cars West Houston

Best! That’s what I can say. First time in my life, I was out in <10 min. Scheduling the service is a breeze and customer service is second to none! out in <10 min. Scheduling the service is a breeze and customer service is second to none! More

Service was incredible. I pulled up and at 7:30 and before i could get out of my car Raymond Coleman was outside welcoming me. We went inside and he had 95% of my paperwork complete, he just wanted to before i could get out of my car Raymond Coleman was outside welcoming me. We went inside and he had 95% of my paperwork complete, he just wanted to verify what my issues were so they could address them. He informed me that Volvo Katy would communicate with me via text messages unless i wanted to be called. Ray asked me if i had any concerns or questions, which i did not. My loaner car was ready and waiting so Ray thanked me and told me to have a great day, he would be in touch later in the day. That is what i call "SERVICE". Katy Volvo got my attention about customer service and I look forward to may years working with them. Thank you Ray. Heath B. More

Service was great, and completed in a timely and convenient fashion. My loaner car was in excellent condition and ready to go shortly after I arrived at the dealership. convenient fashion. My loaner car was in excellent condition and ready to go shortly after I arrived at the dealership. More

Felipa and his team went above and beyond for me . After an unexpected problem got me a loaner last minute. They also did detailing work On the outside I have been putting off forever. When I went back to g an unexpected problem got me a loaner last minute. They also did detailing work On the outside I have been putting off forever. When I went back to get my things from the car the tech mentioned it to the service advisor and they worked together to get it taken care of More

Very attentive, communicated well, did a great job and was very helpful in the retrieval of the vehicle. I will recommend this dealership to anyone. was very helpful in the retrieval of the vehicle. I will recommend this dealership to anyone. More

I delivered my Volvo early and the service team was able to get my car in and out in a reasonable amount of time. Felipe was able to answer all my questions about the service to be completed. He stayed in c to get my car in and out in a reasonable amount of time. Felipe was able to answer all my questions about the service to be completed. He stayed in communication with me throughout the servicing of my vehicle. More

Felipe was very informative and caring. Outstanding service from him. Highly recommend him. Over and beyond on his professional skills. He listened and really tried to solve my issues. service from him. Highly recommend him. Over and beyond on his professional skills. He listened and really tried to solve my issues. More

They picked up the car, brought it make finished and clean. Best service from a dealer I've ever had including other Volvo dealerships. I highly recommend them to anyone who wants great service. clean. Best service from a dealer I've ever had including other Volvo dealerships. I highly recommend them to anyone who wants great service. More

Felipe is awesome hi make me feel like homeHi was so Felipe is awesome hi make me feel like home Hi was so professional I hope find people like him Thanks for your business... Thanks again Felipe is awesome hi make me feel like home Hi was so professional I hope find people like him Thanks for your business... Thanks again More

My experience was easy and accommodating. They offer a temporary car while yours is getting serviced and provide a complimentary wash. Staff was very kind and communicative which made me feel good about w temporary car while yours is getting serviced and provide a complimentary wash. Staff was very kind and communicative which made me feel good about where to take my car for service. More