Volvo Cars West Houston
Houston, TX
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569 Reviews of Volvo Cars West Houston
Adrian, I appreciate everything today that was by far the easiest car buying experience Ive ever been a part of and its all thanks to you. At no point in time did we feel pressured into buying a vehicle or m easiest car buying experience Ive ever been a part of and its all thanks to you. At no point in time did we feel pressured into buying a vehicle or made to think we had to buy a vehicle today or would miss out on the opportunity to become a Volvo owner. Just wanted to drop a quick note to show my gratification to you. More
From the very first contact with the dealership, the communication, customer service and genuine helpfulness has been exceptional! It was the least painful car buying process I’ve ever experienced! I l communication, customer service and genuine helpfulness has been exceptional! It was the least painful car buying process I’ve ever experienced! I look forward to continuing our relationship in the Volvo “family”! More
Took my girlfriends car into the dealer for an oil change and left a small OBD2 scan dongle in the cup holder. Was missing when I got home and grabbed the keys from the console. Called and left a voicemail, and left a small OBD2 scan dongle in the cup holder. Was missing when I got home and grabbed the keys from the console. Called and left a voicemail, texted, and emailed the service advisor with no response for over a week and also called and left a voicemail with the service manager with no response. Called again and was basically told we looked at our cameras and saw nothing plus service advisor said he didn’t see it in there when he checked the car in so we can’t prove it was taken plus our policy is we’re not responsible for valuables in the car. It isn’t a matter of cost as the item is about $35-40 it’s being blown off that is unacceptable to me. So definitely make sure if you go there don’t leave anything in the car at all. You definitely may not get it back and they will not care to respond to your asking about it. More
I was incredibly pleased with the super friendly staff and quick service! Adrian went above and beyond to make sure I was a satisfied customer! and quick service! Adrian went above and beyond to make sure I was a satisfied customer! More