Volvo Cars West Houston

Great experience overall, very quick and delivered on time. very happy with my service and the tech I worked with time. very happy with my service and the tech I worked with More

They dealership were very welcome. They got me in and out as promised. It was my first visit and I will return. as promised. It was my first visit and I will return. More

Fantastic car support and overall customer service! This includes my advisor and the showroom staff! includes my advisor and the showroom staff! More

I brought my 2019 S90 in for maintenance. I was promply greeted by my service adviser Chris Pendarvis. He told me what all was going to be done and that there was a recall on the vehicle that they would ta greeted by my service adviser Chris Pendarvis. He told me what all was going to be done and that there was a recall on the vehicle that they would take care of on my visit. Chris answered a few questions I had and was extremely polite and professional. In my line of work I deal with a lot of car dealerships and their service advisers. I can tell you that Chris was without a doubt one of the easiest people to deal with and will not hesitate to call on him for my future needs. More

We recommend Felipe Sommers for excellent customer We recommend Felipe Sommers for excellent customer service. We cannot say thank you enough for helping us and taking excellent care of us and ou We recommend Felipe Sommers for excellent customer service. We cannot say thank you enough for helping us and taking excellent care of us and our car in the Service Department. Paul Tavares in Finance, Felipe Sommers in Service and all the service managers and the service technicians went above and beyond customer service. Felipe made sure to send updates and finished the car services right on time! More

We recommend Felipe Sommers for excellent customer service. We cannot say thank you enough for helping us and taking excellent care of us and our car in the Service Department. Paul Tavares in service. We cannot say thank you enough for helping us and taking excellent care of us and our car in the Service Department. Paul Tavares in Finance, Felipe Sommers in Service and all the service managers and the service technicians went above and beyond customer service. Felipe made sure to send updates and finished the car services right on time! More

Great first service experience. Professional and friendly employees! I plan to keep using this dealership. employees! I plan to keep using this dealership. More

I took in my 2018 XC90 for warranty work. The A/C was not cooling properly, check engine light was on and there was a recall for a software update. I also wanted an alignment done. Dennis Rethwisch was my se cooling properly, check engine light was on and there was a recall for a software update. I also wanted an alignment done. Dennis Rethwisch was my service writer and was excellent to work with. He said the car might be ready the same day but I was thinking no way. I was shocked when I got a call three hours after dropping it off that it was ready to go. The rear evaporator was replaced, fuel filler pipe replaced, software updated and alignment done. Hats off to an excellent service writer and technicians at Volvo West Houston. I will not hesitate to use this dealership in the future. Ken D. More

I could not have been treated any nicer and more professionally than the service I received from Salesman Adrian Isaacs, Used Cars Manager Jose Rodriquez, and the Finance Manager Paul Tavares. Grea professionally than the service I received from Salesman Adrian Isaacs, Used Cars Manager Jose Rodriquez, and the Finance Manager Paul Tavares. Great Experience. More

Felipe Sommers is courteous, efficient and knowledgeable. He is able to explain the work being done very well. He is able to explain the work being done very well. More