Volvo Cars Bellevue

Needed a tire fixed. Appreciated that they were able to accommodate even though they were fully booked. Appreciated that they were able to accommodate even though they were fully booked. More

Greeted immediately upon arrival and referred to my Service Adviser. Scheduled service and airbag recall completed in timely manner. I was kept informed of service progress. The service and customer i Service Adviser. Scheduled service and airbag recall completed in timely manner. I was kept informed of service progress. The service and customer interaction was exceptional. More

Service dept way over priced. $900 for a car with 31,000 miles!!! After 20 years of having service and buying Volvos here it may be the last!! miles!!! After 20 years of having service and buying Volvos here it may be the last!! More

Nobody greeted me when I showed up for the appointment and I had to wait until someone finally made an eye contact reluctantly. The car was not cleaned after the service, which other car companies do by d and I had to wait until someone finally made an eye contact reluctantly. The car was not cleaned after the service, which other car companies do by default. No diversity in the employee group (only one person of color). Not so kind attitude towards customers of certain ethnic backgrounds compared to a white male customer. More

Completed on time. Took my 2007 XC70 in for an airbag recall. They didn't try to upsell me. recall. They didn't try to upsell me. More

Excellent service and customer interaction. Kept very well informed while waiting for service of the car was done well informed while waiting for service of the car was done More

Called three times about my last service in one week, the “service adviser” was always busy “to help other customers”. They promised to call you back as soon as they can, but nothing happened. They skipped t “service adviser” was always busy “to help other customers”. They promised to call you back as soon as they can, but nothing happened. They skipped the complementary car wash without any explanation, BTW. Very disappointed, thinking moving to anther dealer. More

They are very professional. Today I dealt withJonnie and They are very professional. Today I dealt with Jonnie and she was very helpful and told me exactly what my choices were. I opted to make a new appo They are very professional. Today I dealt with Jonnie and she was very helpful and told me exactly what my choices were. I opted to make a new appointment so I could leave my car in the shop the whole day. More

Never return phone calls. Sales manager provided no solution. Whole car purchase was classic ‘wear down the customer’ routine. Sold, forced really, xtra coverage that is then not honored. solution. Whole car purchase was classic ‘wear down the customer’ routine. Sold, forced really, xtra coverage that is then not honored. More