Volkswagen of Salem - Service Center

I have been consistently disappointed with this dealership and will be going to a new one for all future needs. On my last visit, I had a scheduled appointment for a standard recall issue. My car dealership and will be going to a new one for all future needs. On my last visit, I had a scheduled appointment for a standard recall issue. My car was not taken in for over an hour past my service time and it took them another hour and a half to report to me that they didn’t have the required part. More

Absolute best service experience I’ve ever had. David made the process quick and easy, they even gave me a complementary car wash! 10/10 recommend. David made the process quick and easy, they even gave me a complementary car wash! 10/10 recommend. More

Very Very happy with Josh & His manager in service, couldn’t be more pleased with everyone! couldn’t be more pleased with everyone! More

I’ve been getting my truck serviced here and they always keep up to date with all the services my truck needs to keep me on the road safely.I’m very pleased with the service. keep up to date with all the services my truck needs to keep me on the road safely.I’m very pleased with the service. More

Salem oregon VW Service Department takes the best care of our VW vehicles. Greg Bell, Josh, and the other Service providers and Technicians are professional, friendly and up front and honest about the servi our VW vehicles. Greg Bell, Josh, and the other Service providers and Technicians are professional, friendly and up front and honest about the service they provide us. We've had our VW vehicles a long time and this Department has kept our VW vehicles running all these years. Thank you. More

Very happy that Salem Volkswagen are taking care of our Tiguan, since we moved from california Tiguan, since we moved from california More

Very friendly and knowledgeable. Will work with you to get to the right solution. Recently helped me get my car back to me in Lincoln City and pickup rental to take back to dealershi Will work with you to get to the right solution. Recently helped me get my car back to me in Lincoln City and pickup rental to take back to dealership, I had a Cultural Center opening that evening and Tibetan nuns and monk staying with me that week. Very helpful. More

They’ll tell you that they will answer your calls and they never actually will. Even when the manager promises they will. The management is nice but they obviously have some work to be done with their em they never actually will. Even when the manager promises they will. The management is nice but they obviously have some work to be done with their employees. More

Great people service was great friendly prompt service great location clean place would come again great location clean place would come again More

Before they even looked at my car they had $1,200:00 of recommended repairs and service items They also said they garage a few for printing an invoice and storing your car information on their computer s recommended repairs and service items They also said they garage a few for printing an invoice and storing your car information on their computer system. I do t trust this behavior from a service center, as a customer. More