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Volkswagen of Panama City

Panama City, FL

Overview
Reviews
Vehicles
4.8
161 Reviews
Call Dealership (866) 578-4270

3605 East 15th Street

Panama City, FL

32404

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Showing 161 reviews

December 16, 2024

They did completed the job that was needed. Everyone seemed friendly and professional. If this keeps up I’ll just keep bringing my vehicles to get serviced. More

by Nupe1931
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Two guys with long beards. One younger guy in his 20s or 30’s and an older guy. Forgot their names…Robert maybe. 🤷🏾‍♂️
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Dec 22, 2024 -

Volkswagen of Panama City responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

December 15, 2024

Service has knowable technicians and staff that address the issues. Sales was no hassle and straightforward More

by sberkheiser01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark in service
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Dec 22, 2024 -

Volkswagen of Panama City responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Volkswagen of Panama City! We hope to see you soon!

December 09, 2024

Easy access to appointments. Quick service. Matt was helpful in guiding me through the service process, start to finish. More

by At101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Dec 12, 2024 -

Volkswagen of Panama City responded

Hi, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

November 27, 2024

Truly a painless experience. As I was car shopping from another state when I located the car that I wanted. VOLKSWAGON of Panama city was prompt, professional, and kind with maki More

by courtneygraham2005
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl and Richard were my sales guy. As far as my finance manager unfortunately I don't remember but I do know that he was very thorough and pleasurable.
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Nov 29, 2024 -

Volkswagen of Panama City responded

Hi, thank you for sharing your positive experience! Thanks again for the recommendation, and have an amazing day!

November 22, 2024

Having been a GM of multiple dealerships over the last 40 years, I know a good service department when I see one. In particular, Panama City VW has an INCREDIBLE service advisor who is professional, dedicate More

by jlorgiefsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Smith
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Nov 25, 2024 -

Volkswagen of Panama City responded

Hi, thanks for your praise and kind comments about Matt. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Volkswagen of Panama City!

November 19, 2024

Had patience and helpful with questions. But I didn't receive the CarFax papers afterwards. More

by Tara G
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chaddrick Olds
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Nov 21, 2024 -

Volkswagen of Panama City responded

Hello Tara, we appreciate you taking the time to leave us this feedback. Please reach out to us at (850) 257-2800 so we may assist you in moving forward towards a resolution.

November 14, 2024

Matt and the service department went above and beyond for me this visit. They did everything in their power to make me 100% satisfied. Thank you for taking care of me and my car, I won’t hesitate in bringin More

by 710Monty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Smith
Report | Print
Nov 18, 2024 -

Volkswagen of Panama City responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 13, 2024

As always, Mark and the surface staff were efficient, professional, and the epitome of good service More

by prf01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Report | Print
Nov 18, 2024 -

Volkswagen of Panama City responded

Hi, thank you for your kind review; we are happy to pass along your comments to Mark here at Volkswagen of Panama City! We hope to be of service to you again in the future. Best wishes, Volkswagen of Panama City

November 12, 2024

It was my first time in for service and it was a great experience from start to finish. They have won my respect and loyalty unlike autonation that has lost a customer for shotty service More

by mspence1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skaggs
Report | Print
Nov 14, 2024 -

Volkswagen of Panama City responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 12, 2024

Accommodating to unexpected schedule changes. Very prompt service. Great communication and explanation of different options available. More

by Turbo2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skaggs
Report | Print
Nov 14, 2024 -

Volkswagen of Panama City responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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