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Volkswagen of Panama City

Panama City, FL

Overview
Reviews
Vehicles
4.8
104 Reviews
Call Dealership (866) 578-4270

3605 East 15th Street

Panama City, FL

32404

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Showing 104 reviews

May 02, 2024

Had a great time working with the guys at Volkswagen. Will do business with them again. Chad was GREAT, DEDICATED TO MAKING THINGS COME TOGETHER. Big Fat THANKS TO EVERYONE INVOLVED. More

by Lady A
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chad and Kevin in sales.
Report | Print
May 05, 2024 -

Volkswagen of Panama City responded

That's fantastic to hear about your great experience at Volkswagen of Panama City and with Chad! We're glad that Chad's dedication made your experience positive, and we appreciate your gratitude towards everyone involved. We look forward to doing business with you again in the future!

Helpful
April 27, 2024

Service department is great! Mark is awesome and very helpful. Communication is great, you always know what’s going on with your car. More

by Waterstone Enterprises
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Report | Print
Apr 30, 2024 -

Volkswagen of Panama City responded

It's fantastic to hear that you had a great experience and that Mark provided awesome assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
April 19, 2024

We requested an oil change but it wasn’t done. We would like to schedule it. We didn’t think about the oil change when we picked it up. We’re not upset. Just want to reschedule More

by lmrowe123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Apr 20, 2024 -

Volkswagen of Panama City responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Helpful
April 17, 2024

The salesman was low key and knowledgeable about our atlas answered all of our questions and got us on our way. A very enjoyable experience More

by patrickgehret
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Dugger Steve Kevin
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Apr 19, 2024 -

Volkswagen of Panama City responded

It's great to hear that you had a very enjoyable experience with the salesman at the dealership! We're glad that they were low-key, knowledgeable about the Atlas, and able to answer all of your questions, getting you on your way smoothly. Enjoy your new vehicle!

Helpful
April 06, 2024

Mark smith did an awesome job handling my service in a timely manner. Dealing with time constraints, and multiple services he went above and beyond. This location is better with mark. More

by Kody Leach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Smith
Report | Print
Apr 10, 2024 -

Volkswagen of Panama City responded

It's fantastic to hear that you had a great experience and that Mark provided awesome assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
March 26, 2024

Check in was super quick and easy just like scheduling the appointment online. Didn’t take much time which was great! In and out and done perfectly. More

by Cathy11787
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Smith
Report | Print
Apr 03, 2024 -

Volkswagen of Panama City responded

It's great to hear that your check-in experience was quick and easy and that scheduling the appointment online was efficient.

Helpful
March 22, 2024

Great dealer experience. They got me in as planned and out prior to my expected finish time. More

by drtjschaefer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Report | Print
Mar 26, 2024 -

Volkswagen of Panama City responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
March 21, 2024

Quality service department and wonderful service advisor, Mark Skaggs. Clean waiting area. Prompt service. Good work! More

by bkenney721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skaggs
Report | Print
Mar 22, 2024 -

Volkswagen of Panama City responded

We're pleased to hear that you had a positive experience with our quality service department and service advisor, Mark Skaggs. Our clean waiting area and prompt service are part of our commitment to providing excellent service. Thank you for choosing us!

Helpful
March 20, 2024

Service staff was very professional and friendly. Everything was explained in detail and all of my questions were answered thoroughly. More

by sashimkus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Smith
Report | Print
Mar 21, 2024 -

Volkswagen of Panama City responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
March 15, 2024

I payed extra for a tow to go here! That’s how good they are and how much we trust them More

by barbara.pruett535
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark and Matt
Report | Print
Mar 19, 2024 -

Volkswagen of Panama City responded

That's a great testament to the trust and confidence you have in our dealership! We're honored that you chose us and went the extra mile (literally!) by paying for a tow to have your vehicle serviced here. We're here to ensure your satisfaction and provide top-notch service every time!

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