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Volkswagen of Panama City

Panama City, FL

Overview
Reviews
Vehicles
4.8
161 Reviews
Call Dealership (866) 578-4270

3605 East 15th Street

Panama City, FL

32404

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Showing 161 reviews

December 08, 2023

Very efficient and courteous service! They provided complimentary LYFT services which allowed me the convenience of taking care of other things. More

by cathy.ross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
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Dec 12, 2023 -

Volkswagen of Panama City responded

Providing complimentary Lyft services is a fantastic way to add convenience and flexibility to your visit! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 20, 2023

The service man was very efficient and courteous. We were very satisfied And will return to this dealership in the future. More

by amartin1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt and Mark
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Nov 22, 2023 -

Volkswagen of Panama City responded

We are thrilled to hear that you had a courteous and efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 19, 2023

Professional and kind,Was approved quickly,Approved us for what WE wanted! Thanks Volkswagen of Panama City Florida More

by Mopar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Parr
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Nov 21, 2023 -

Volkswagen of Panama City responded

Congratulations on your new vehicle! We are thrilled to have provided you with an professional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 11, 2023

Responsive and professional service department. The service manager and staff are great to work with and I appreciate their follow up when our vehicle is in for service. More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Entire team deserves a kudos
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Nov 12, 2023 -

Volkswagen of Panama City responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 07, 2023

Matt was amazing and provided me with great customer service. He really seemed to care about the wait and inconvenience to me. More

by Missj002001
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt smith
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Nov 09, 2023 -

Volkswagen of Panama City responded

It's fantastic to hear that you had a great experience and that Matt provided amazing assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 06, 2023

Mark had exceptional in customer service. He was able to answer all my questions quickly More

by sthrnhospitality
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Report | Print
Nov 08, 2023 -

Volkswagen of Panama City responded

It's fantastic to hear that you had a great experience and that Mark provided exceptional assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 25, 2023

Mark, in Service Dept is the best! He always takes care of our questions and concerns. We've been going there for 3 years, and we would highly recommend it! More

by brown79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skaggs
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Nov 02, 2023 -

Volkswagen of Panama City responded

It's fantastic to hear that you had a great experience and that Mark provided the best assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 17, 2023

Great service and skilled service. Mark Saggs has answered all my questions and concerns about my 2019 Tiguan. He is a great asset to your dealership! More

by Jwjimmerson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms Rodrigues
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Oct 18, 2023 -

Jwjimmerson responded

Very pleased with the service provided and suggestions offered on my 2019 Tiguan.

Oct 19, 2023 -

Volkswagen of Panama City responded

We're delighted to hear that you received great and skillful service and that Mark was able to address all your questions and concerns about your 2019 Tiguan. Your feedback is greatly appreciated, and we'll be sure to pass along your compliments to Mark. Your satisfaction is our priority, and we look forward to continuing to provide you with excellent service!

October 16, 2023

Matt in service is great. Best service department I have seen! I will always be back More

by vernonkemp1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Oct 17, 2023 -

Volkswagen of Panama City responded

It's fantastic to hear that Matt in the service department has provided you with great service, making it the best you've seen. Customer satisfaction is essential, and we are glad to have met your expectations. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Oct 17, 2023 -

vernonkemp1961 responded

Matt in service is great. I really appreciated all the effort he and the service department put into my car repair.

October 11, 2023

amazing service… Great people to work with. Always treated failr with pricing. Mark is always very professional. More

by Jodyjackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Report | Print
Oct 13, 2023 -

Volkswagen of Panama City responded

Thank you for your kind words! We're thrilled to hear that you received amazing service, had the pleasure of working with great people, and were always treated fairly with pricing. We're also glad to know that Mark has been consistently professional. Your satisfaction is important to us, and we're here to provide you with excellent service. Thank you for choosing us!

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