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Volkswagen of Panama City

Panama City, FL

Overview
Reviews
Vehicles
4.8
144 Reviews
Call Dealership (866) 578-4270

3605 East 15th Street

Panama City, FL

32404

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Showing 144 reviews

October 17, 2023

Great service and skilled service. Mark Saggs has answered all my questions and concerns about my 2019 Tiguan. He is a great asset to your dealership! More

by Jwjimmerson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms Rodrigues
Report | Print
Oct 18, 2023 -

Jwjimmerson responded

Very pleased with the service provided and suggestions offered on my 2019 Tiguan.

Oct 19, 2023 -

Volkswagen of Panama City responded

We're delighted to hear that you received great and skillful service and that Mark was able to address all your questions and concerns about your 2019 Tiguan. Your feedback is greatly appreciated, and we'll be sure to pass along your compliments to Mark. Your satisfaction is our priority, and we look forward to continuing to provide you with excellent service!

October 16, 2023

Matt in service is great. Best service department I have seen! I will always be back More

by vernonkemp1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Oct 17, 2023 -

Volkswagen of Panama City responded

It's fantastic to hear that Matt in the service department has provided you with great service, making it the best you've seen. Customer satisfaction is essential, and we are glad to have met your expectations. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Oct 17, 2023 -

vernonkemp1961 responded

Matt in service is great. I really appreciated all the effort he and the service department put into my car repair.

October 11, 2023

amazing service… Great people to work with. Always treated failr with pricing. Mark is always very professional. More

by Jodyjackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Report | Print
Oct 13, 2023 -

Volkswagen of Panama City responded

Thank you for your kind words! We're thrilled to hear that you received amazing service, had the pleasure of working with great people, and were always treated fairly with pricing. We're also glad to know that Mark has been consistently professional. Your satisfaction is important to us, and we're here to provide you with excellent service. Thank you for choosing us!

October 10, 2023

Clean bathrooms, coffee machine, wifi, air conditioning, comfy chairs, beautiful morning, pleasant place for service to be done. More

by pavelpobis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Report | Print
Oct 12, 2023 -

Volkswagen of Panama City responded

We are thrilled to hear that you had a pleasant experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 30, 2023

Mark in Service was so much help! !!! So polite and made sure to get everything I needed fixed done in a short amount of time. Big kiddos to him. The girl that set the service appointm More

by kimberlybearden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skaggs (I think that was his last name)
Report | Print
Oct 03, 2023 -

Volkswagen of Panama City responded

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that Mark went beyond to help meet your expectations. We appreciate your business and we look forward to the opportunity to assist you again in the future.

September 30, 2023

Perfect experience today when getting my car serviced at VW of Panama City today. Will be back. More

by Eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone in service
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Oct 03, 2023 -

Volkswagen of Panama City responded

We appreciate your Five Stars and we are pleased to know we met your expectations! Thank you and we look forward to the pleasure of your business again!

September 28, 2023

Michelle, Mark, Matt, Keith in parts, and all the technicians, are the very BEST in the business ! I appreciate the service I get there!! More

by 12beachguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skaggs
Report | Print
September 21, 2023

Matt in service was excellent! He worked me in and hand me back on the road in no time! More

by chasekanitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Sep 24, 2023 -

Volkswagen of Panama City responded

Ensuring your satisfaction is our ultimate goal and we are pleased to know that Matt provided a great experience for you! We appreciate your business and Five Star review! It would be our pleasure to have the opportunity to assist you again.

September 20, 2023

Always friendly and helpful. Provides clear explanations of work that needs to be Dona and what was done. More

by Budgetlady1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skaggs
Report | Print
Sep 22, 2023 -

Volkswagen of Panama City responded

It's fantastic to hear that you've consistently had a friendly and transparent experience. Thank you for sharing your positive experience!

September 15, 2023

Everyone in the service department I have dealt with goes above and beyond! A+ 5-star service is what you get with them every time! I can't rave about them enough. Thank you, Mark and Royce, for always be More

by ILOVEPCB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark and Royce
Report | Print
Sep 25, 2023 -

Volkswagen of Panama City responded

That's fantastic to hear! We're so happy you had a great experience. We always strive to provide the best service to our customers, so we're glad to hear you were pleased. Thank you for your review!

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