Volkswagen of Palatine

I have purchased four successive cars from this dealership. Every experience has been entirely positive. Once, when I was looking for a very specific model with my specifications and with our cho dealership. Every experience has been entirely positive. Once, when I was looking for a very specific model with my specifications and with our choice of color, our salesperson, Cliff Nelson, had THE car in a matter of hours. Give him and the service crew raises! More

I have purchased two vehicles from The Autobarn with Allen as my salesman. At the time of my second purchase, they did not have my car in their inventory. They have a good relationship with many other Allen as my salesman. At the time of my second purchase, they did not have my car in their inventory. They have a good relationship with many other dealerships in the area and out of state and because of this they were able to get me the car I wanted at the best price. Allen worked with me to get the lowest payment possible. He was never pushy or forceful. He knew where I wanted to be in terms of my monthly payment and I managed to buy a new Passat with all the features and kept the same payment I had with my previous Passat. Allen is always professional and is extremely knowledgeable. He gave me his personal cell phone number so I would be able to reach him anytime during and after my purchase. He is willing to go the extra mile to ensure that the customer has the most positive experience possible. I have recommended Allen to family members and friends. His number one priority is making the customer satisfied. This is why I am a loyal customer to The Autobarn and Allen. More

Allen Mando was my salesman at the time I purchased my Jetta. He was very friendly, informative and helpful. I got all my questions answered and got a great deal on my car!!! Anytime I've taken my car t Jetta. He was very friendly, informative and helpful. I got all my questions answered and got a great deal on my car!!! Anytime I've taken my car to get serviced... The managers, Vic and Raffi always go above and beyond to take care of my needs. I was definitely satisfied with Allen's performance and my purchase!! I've had such a great experience with the Autobarn of Mt. Prospect that I've recommended them to friends and family members. More

I heard a lot about volkswagens and was curious to see why they are loved by their owners so much. A buddy of mine told me about the autobarn in mt. prospect so we took a ride over there. Upon walking in why they are loved by their owners so much. A buddy of mine told me about the autobarn in mt. prospect so we took a ride over there. Upon walking in I was greeted by Allen and of course my first thought was here we go again. I was mistaken, Allen is possibly the greates salesmen in the world. He made us feel so comfortable and we neve felt as if we were being rushed into anything. He showed us the different models and even offereed to let us test drive anything we wanted to help make our decision. when it came time to negotiate, he really made me feel like he was on my side. IF YOU BUY A VW AND DONT GO TO SEE ALLEN, YOURE MAKING A BIG MISTAKE. More

Everyone was so great! Super friendly! Was so comfortable and well informed about which vehicle was best suited for my lifestyle and amount of driving. Allen was so helpful and really took the time to match and well informed about which vehicle was best suited for my lifestyle and amount of driving. Allen was so helpful and really took the time to match the right car for me! The service at Autobarn was so great that I could never go to another dealership again! You really are in good hands there!!! ALSO Rafi and Vic, were both some of the nicest people I've dealt with, very helpful providing all the best, because of them...I'll never go elsewhere! Thank you so much guys! More

I went in to the dealership with my wife not know which vehicle to go with, was debating between 2011 Tiguan or 2011 Jetta long story short Martin showed us both vehicles and test drove them to see which w vehicle to go with, was debating between 2011 Tiguan or 2011 Jetta long story short Martin showed us both vehicles and test drove them to see which would meet our needs. Ended up going with a Tiguan 4motion and we love it, of course we had to go back and forth on the price but I believe martin got us a great deal. Thank you again I Highly recommend them for anyone trying to buy s Volkswagen. More

I had an overall great experience with Autobarn in Mt. Prospect. Allen was a great help- very informative and was able to find me the car that will suite my wants, needs and expectations. I would defini Prospect. Allen was a great help- very informative and was able to find me the car that will suite my wants, needs and expectations. I would definitely recommend someone to this dealership and Allen. I had a great experience working with them. More

WE JUST PURCHASED A 2008 AUDI Q7 AND ARTUR WAS A GREAT SALES REP HE LISTENED TO OUR NEEDS AND FOUND US THE PERFECT Q7. WE GOT A GREAT DEAL WITH A FAIR TRADE VALUE!! MIKE WAS GREAT IN FINANCE VERY HELPFUL SALES REP HE LISTENED TO OUR NEEDS AND FOUND US THE PERFECT Q7. WE GOT A GREAT DEAL WITH A FAIR TRADE VALUE!! MIKE WAS GREAT IN FINANCE VERY HELPFUL AND WE ARE SO PLEASED! WE WOULD RECOMEND THIS DEALER TO ANYONE LOOKING FOR A GREAT QUALITY VEHICLE AT A GREAT PRICE!!!! More

I went to this dealer at the recommendation of a friend who had dealt with them and was not dissappointed. Ryan Brendemuehl was very friendly and knowledgable. Ryan spent a considerable amount of time wi who had dealt with them and was not dissappointed. Ryan Brendemuehl was very friendly and knowledgable. Ryan spent a considerable amount of time with me and ultimately was the deciding factor for me to choose this dealership over another one I had visited. I was very satisfied with the quality of the vehicle for the fair price I received. I would highly recommend this dealership and Ryan to anyone looking for a Volkswagon. More

When I came in searching for a pre-driven vehicle Ryan was very nice, knowledgable and helpful I would recommend him as a sales person and the dealership to anyone looking to buy a vehicle! The service gu was very nice, knowledgable and helpful I would recommend him as a sales person and the dealership to anyone looking to buy a vehicle! The service guys were awesome too, Jean Paul and xx..always friendly! More