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Volkswagen of Nanuet

Nanuet, NY

4.5
152 Reviews
Welcome to Volkswagen of Nanuet We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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6 Hutton Ave

Nanuet, NY

10954

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Showing 152 reviews

September 06, 2022

Tony made everything so easy for me in finding a car. I told him what I was looking for and he didn’t Deviate from what I originally. He wasn’t pushy with anything on the lot. Leslie went above and beyo More

by Jcherubin82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony and Leslie
Sep 06, 2022 -

Volkswagen of Nanuet responded

Thank you for this fantastic rating and review! We're delighted that you enjoyed working with Tony, Leslie, and our team here at Volkswagen of Nanuet. We're grateful for your support and to have earned your trust in our business. Safe driving and enjoy your new vehicle!

September 03, 2022

They couldn’t care less about you except to sign on bottom line. Virtually no product knowledge of what car they actually sold. More

by skfine
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aaron
Sep 06, 2022 -

Volkswagen of Nanuet responded

We pride ourselves on best-in-class product and customer service, so your feedback is very disappointing to receive. It's clear we've let you down, and we want to better understand how so we can step in to assist and work to improve moving forward. Please give us a call, time permitting - we cannot determine your contact details from this review. Thank you, Customer Care Team - (877)-811-9330

September 02, 2022

Amanda in the service department is such an asset to the company! Not only is she extremely knowledgeable, but she is also prompt in her communication with customers. Having car issues, especially complicat More

by blmeyersviktor76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Ciborski
Sep 02, 2022 -

Volkswagen of Nanuet responded

We are delighted to read your comments about Amanda! She is a valuable member of our team and we will be sure to pass along your feedback to her. Thank you for giving Volkswagen of Nanuet your business!

August 31, 2022

Excellent experience from start to finish. Questions were answered and procedures explained. Pleasant staff in all departments More

by n5cummings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt and Fernando in service/parts
Aug 31, 2022 -

n5cummings responded

Matt and Fernando were knowledgeable and extremely helpful as I needed a new key and fob as well as programming. They were lovely to speak with.

Sep 01, 2022 -

Volkswagen of Nanuet responded

We are delighted that you were so well taken care of by Matt and Fernando! Thank you for choosing Volkswagen of Nanuet and for sharing your experience. Drive safely until we see you next!

August 23, 2022

Amanda is always on point with her care & service. I always look for her when I need help. More

by Jacques.s.belfort
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda
Aug 24, 2022 -

Volkswagen of Nanuet responded

Thank you for leaving Volkswagen of Nanuet a five-star review! We are thrilled to hear that Amanda continues to deliver spot-on service. See you down the road!

August 20, 2022

Love that their service department is open on weekends! It was a pleasure doing business here More

by LisaCohen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tarazia
Aug 22, 2022 -

Volkswagen of Nanuet responded

Thanks for supporting Volkswagen of Nanuet with your business and your review, Lisa! We're so glad we could deliver an enjoyable experience. Until next time!

August 17, 2022

Oudai was very easy to work with and got me a beautiful car!! So happy! More

by Kkledbetter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oudai
Aug 17, 2022 -

Kkledbetter responded

Fast friendly service

Aug 22, 2022 -

Volkswagen of Nanuet responded

Thanks for reviewing Volkswagen of Nanuet! We're so glad Oudai made your experience a success. Enjoy your new ride!

August 17, 2022

My experience was very pleasant was greeted very professionally by Chrys and taken care of as soon as possible More

by Momteddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrys
Aug 22, 2022 -

Volkswagen of Nanuet responded

Thanks for taking the time to leave Volkswagen of Nanuet a review! We're delighted Chrys welcomed you with timely professionalism that shaped a positive experience. Drive safely!

August 09, 2022

want to change the dealership rating i made from 5 to one star. realized they fooled me. they are very dishonest. the used car price am paying is 2 thousand more than the agreed price. make sure to check th More

by jude
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
askar rasulov, the sales manger, and josh cruz.
Aug 24, 2022 -

Volkswagen of Nanuet responded

Jude, we sincerely apologize for any mix-up with the price of the vehicle you were interested in. We can assure you we run an honest business, and it's never our intention to mislead our customers. We take feedback like this seriously and are very sorry that we have not gotten back to you regarding your concerns. We will look for your contact number, but if we cannot find it, please call us directly with the information here. Thank you, Customer Care Team - (877)-811-9330

July 27, 2022

This is a great place everyone is friendly and Nice. I was helped by Askar and Josh they made me feel comfortable and helped in anyway they can if I could give more stars I definitely would More

by Aldin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldin