Volkswagen of Moon Township

Inspection Had a great experience - received thorough information about the repairs needed and the repairs were made and the car was ready on time. The staff was Had a great experience - received thorough information about the repairs needed and the repairs were made and the car was ready on time. The staff was very helpful throughout the process! More

Follow Up Previously I reported that: April 11th - told by Day Apollo VW that my 2013 VW Jetta Hybrid needed a new transmission and e-box (brains of the hybr Previously I reported that: April 11th - told by Day Apollo VW that my 2013 VW Jetta Hybrid needed a new transmission and e-box (brains of the hybrid system), estimated cost $16,157. April 17th - the Service Manager (Rick Maddock) called me and suggested I call WV Customer Care (national number). April 18th - it was determined that the 6 years or 85K mile Platinum Warranty I purchased for $2,100 when I bought the used 2013 Jetta hybrid in May 2015 at Day Apollo would cover the repairs, spoke with Joe Mazzocchetti (Service Advisor). NOTE: All service and regular maintenance since I have owned the vehicle, has been performed by Day Apollo VW, Moon Township, PA. Pending: April 26th - Day Apollo to replace Transmission and e-box. Refund me ~ $300 I paid for left front sway bay on April 20th, now determined that extended warranty did cover this. More

Inspection and replacement of TCM PART Vw is the best car i have ever owned. From sales (Karl) to service (Francis) people are great. I think the building could use some renovation. I didn' Vw is the best car i have ever owned. From sales (Karl) to service (Francis) people are great. I think the building could use some renovation. I didn't quite understand why it took so long to get needed part. (23 days) However I am very satisfied with everything. More

Warrantied defect Failed inline coolant regulator. Car not producing heat for approximately 20 minutes after starting the engine. Service and staff at this dealership w Failed inline coolant regulator. Car not producing heat for approximately 20 minutes after starting the engine. Service and staff at this dealership were outstanding, friendly, efficient, and stuck with the problem until it was resolved to my satisfaction. More

Oil Change and inspection This time I was in for just an oil change and inspection, but I've pretty much had all my services and a couple of accessory installs done by them. Th This time I was in for just an oil change and inspection, but I've pretty much had all my services and a couple of accessory installs done by them. Their work is top notch and thorough, and they treat you like a human being rather than a wad of cash, which is more than you can say for a lot of other dealerships/stealerships. More

OUTSTANDING The service department is the best we have ever dealt with. The mechanics are always accessible to answer questions or explain what is happening. W The service department is the best we have ever dealt with. The mechanics are always accessible to answer questions or explain what is happening. We were just there last week for a big job to be done, they gave us a nice loaner car because they had to order parts for our car, and keep it for a few days to get the work done. It turned out the mechanic worked over to get it done for us, and we had it back in 2 days! They even washed it and vacuumed the inside!! I should tell you that there is a VW dealer about 7 miles from where we live, and yet we choose to drive 45 minutes to Day Apollo because of the great service department and wonderful treatment we get. I would recommend Day Apollo to anyone buying a VW. More

Exceptional The service department was quick, personable and informative. When I got my car back it looked brand new. They even washed it. I have never had a p The service department was quick, personable and informative. When I got my car back it looked brand new. They even washed it. I have never had a problem at Day Volkswagen or Subaru in Moon. Unfortunately Day has merged with Baeirl and that's not a good thing for me. I live in North Hills and won't buy a car from them More

Very good experience! We always dread going to a dealer for a vehicle. The experience that we had at Day Apollo was a pleasant surprise. We had done a lot of research and We always dread going to a dealer for a vehicle. The experience that we had at Day Apollo was a pleasant surprise. We had done a lot of research and knew what we wanted and what we wanted to pay. The salesman, Mike Heffley, was very attentive and not pushy at all. They met the number we set as our goal, done deal. Overall very pleased with the experience. More

Routine service inspections and emission Had our VW Passat in for routine maintenance. Staff was curtious and friendly. Helpful as always. John always does a great job. Joe is always a plea Had our VW Passat in for routine maintenance. Staff was curtious and friendly. Helpful as always. John always does a great job. Joe is always a pleasure to work with More

VW Atlas maintenance Great fast and friendly service. Waiting area was comfortable for my infant daughter and I. Staff was friendly to make small talk with. Would recomme Great fast and friendly service. Waiting area was comfortable for my infant daughter and I. Staff was friendly to make small talk with. Would recommend! More