Volkswagen of Moon Township

Car maintainence I took my car in for an oil change, and to have new tires installed. They were very courteous and took care of what I needed. They also washed my car I took my car in for an oil change, and to have new tires installed. They were very courteous and took care of what I needed. They also washed my car at no charge. I would definitely recommend this dealer for anyone looking to have their vehicle serviced. More

Excellent customer service , very friendly people as well as the environment. Always helpful even after the sale occurred. No current issues with vehicle at all customer service , very friendly people as well as the environment. Always helpful even after the sale occurred. No current issues with vehicle at all More

Service I called and was able to get in within a few days. Francis was very friendly and accomodating and followed up with me to make sure everything was ok. I called and was able to get in within a few days. Francis was very friendly and accomodating and followed up with me to make sure everything was ok. I was in and out in less than 2 hours, which was great. More

State inspection and emissions Great customer service! I have been a customer with them now for almost 3 years and I have always been so impressed. I can’t wait to get my next VW wi Great customer service! I have been a customer with them now for almost 3 years and I have always been so impressed. I can’t wait to get my next VW with you. Keep up the great work. More

New Car Sales We had an overall very positive experience with Day Apollo Volkswagen in Moon Twp. Mike was extremely helpful without high pressure sales. We truly We had an overall very positive experience with Day Apollo Volkswagen in Moon Twp. Mike was extremely helpful without high pressure sales. We truly appreciated that! More

Over the top, exceptional service from start to finish. I had some pretty alarming issues with my car, and needed to get it to the dealer as soon as possible, after Firestone was unable to diagnose. Within I had some pretty alarming issues with my car, and needed to get it to the dealer as soon as possible, after Firestone was unable to diagnose. Within an hour of calling, I was able to get my car to Day Apollo Moon, where I met Joe Mazzocchetti. Not only was Joe extremely accommodating with the timing of getting my car in despite being very busy on a Saturday afternoon, but he was very personable and extremely kind! In my time of panic with my car, Joe assured me that they would take care of my car and get me into a loaner vehicle so that I was not inconvenienced. In a time when so many things happening in the world that are just overall bad and stressful, sometimes its just really touching to encounter someone who genuinely wants to help, and is just nice in general. More

Recall day Took the car up for two recalls and had them done expeditiosly. No fuss no muss. Glad to find a capable service dept after the many mess ups in Steu Took the car up for two recalls and had them done expeditiosly. No fuss no muss. Glad to find a capable service dept after the many mess ups in Steubenville. More

Made Me Feel Like Family! Friendly, knowledgeable, professional, helpful, respectful, competitive pricing, teamwork, peace of mind and no pressure. These are some of the terms Friendly, knowledgeable, professional, helpful, respectful, competitive pricing, teamwork, peace of mind and no pressure. These are some of the terms that I would use to describe my recent new car buying experience at Day Apollo Volkswagen. From the Sales Manager to the Sales Consultant to the Finance person to the mechanics and receptionist - EVERYBODY was extremely interested in making sure my experience was outstanding, and they succeeded! In short - the Day Apollo VW Team made me feel like family. They are a "well-oiled machine", and I HIGHLY recommend this dealership! More

Timely excellent service. Francis took us immediately. Our car was serviced in a timely fashion. Excellent experience. The car was serviced for its 20,000 mile oil service and Francis took us immediately. Our car was serviced in a timely fashion. Excellent experience. The car was serviced for its 20,000 mile oil service and returned to us freshly washed. More

Very unorganized, and caused me many headaches First, the dealership used my old address even though they were provided my state issued update card. This caused delays in the processing of my loan First, the dealership used my old address even though they were provided my state issued update card. This caused delays in the processing of my loan and required the loan company to further investigate my application. Then I had to take a few hours out of my already busy Saturday to come back to Day Apollo Volkswagen and re- sign the loan paperwork. This delay also almost caused me to be late on my first payment. Second, As I write this e- mail the dealership has not yet payed the loan off on my previous car, they will not return our phone calls and the title has not been transferred delaying the registration with the state on my new car. Third, My new car has many options and no one in the dealership offered to help me particularity with the rear view camera system, even though I was told an sales rep is familiar with Audi's. I do not expect them to be experts in all marques, but when I am told an employee used to sell Audi's and owned them refuses to help, that's aggravating. Tom Failor our salesman was fantastic, I hope that working for such a terrible dealership does not affect his future in sales. I WOULD NOT RECOMMEND THIS DEALERSHIP TO ANYONE!! More