
Volkswagen of Moon Township
Moon Township, PA
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249 Reviews of Volkswagen of Moon Township
car overall check I gave this rating because we have been going to our dealership for over 10 years. The service dept has always been kind and understanding! Even when I gave this rating because we have been going to our dealership for over 10 years. The service dept has always been kind and understanding! Even when I was sick from cancer and would have to take my car in for service, they did everything to make sure was operating in excellence! We had to drive to Philly every 3 weeks! The service dept does not try and make you pay for things that you do not need!!!! We TRUST the service guys completely!!!! What a BLESSING to take our car to a place were we truly TRUST the staff!!!! God Bless More
Easy warranty repairs I had an issue with a warranty part. I was able to stop by to quickly diagnose the problem then order the part. This saved me a day long visit just to I had an issue with a warranty part. I was able to stop by to quickly diagnose the problem then order the part. This saved me a day long visit just to order the part More
Quick and Complete! Came in through express for an oil change without an appointment. Took me right away. During the oil changed, they realized my state inspection was Came in through express for an oil change without an appointment. Took me right away. During the oil changed, they realized my state inspection was due (I’ve been putting it off for over 6 mos and actually got a ticket for it). Francis came over to the waiting area and asked me if I wanted it taken care of then. Of course! I assumed I needed a different appointment to have that done. I was so happy when he offered! It saved a trip, and most importantly my time! More
Always great experience Always great to deal with. Had car towed in Tuesday and was in and done by Friday even with all the work that was booked, they still got me in and fix Always great to deal with. Had car towed in Tuesday and was in and done by Friday even with all the work that was booked, they still got me in and fixed by the weekend. Thanks again for your great work More
SERVICE Service Advisor was great! The fact I was lead to believe the State Inspection and Emissions were included when I bought the car. The cost of $50+ for Service Advisor was great! The fact I was lead to believe the State Inspection and Emissions were included when I bought the car. The cost of $50+ for emissions was excessive. Had I known I had to pay this, I would have had the work done closer to home. Live and Learn. More
Very satisfied with my first car I received great customer service. My visit was a little timely. Would recommend doing credit check before coming to dealership. Other than that, I ha I received great customer service. My visit was a little timely. Would recommend doing credit check before coming to dealership. Other than that, I had a great experience More
Friendly and easy service Alexa at Day Apollo Volkswagen was super nice and easy to work with! She made our trip up from WV super easy and relaxing! We knew what we wanted and Alexa at Day Apollo Volkswagen was super nice and easy to work with! She made our trip up from WV super easy and relaxing! We knew what we wanted and the payment we wanted and she did her best and got us everything! Thanks Alexa! And thanks Day Apollo we love our atlas! More
Amazing Thank you to Rich Brooks for his great sales experience! Everyone was awesome! Frances in service was very friendly and the finance team was quick and Thank you to Rich Brooks for his great sales experience! Everyone was awesome! Frances in service was very friendly and the finance team was quick and got things done! More
Excellent I’ve had great experiences with this dealer all around - buying and service, since 2016. I had an appointment scheduled for an inspection, but they we I’ve had great experiences with this dealer all around - buying and service, since 2016. I had an appointment scheduled for an inspection, but they were running behind. A loaner car was offered free of charge. I like that they wash my car too!!! More
Exceptional Service as Usual I went into the shop on 5/12/18 because my check engine light came on. I went in and talked to Joe Mazzochetti in the service department and my visit I went into the shop on 5/12/18 because my check engine light came on. I went in and talked to Joe Mazzochetti in the service department and my visit was off to a great start. Joe told me about some mandatory prices, that were more than fair, and offered me some coffee and refreshments in the waiting room while my car was being looked at. My car was all done in a timely manor and I was told that my car was all ok and needed a replacement valve in the engine which didn't cost all that much. Joe gave me the final bill and explained all the costs on sheet and made sure that I was aware of what was on there which was awesome because I don't like hidden costs, nobody does. I left the dealership that morning feeling so happy about my car being fixed, AND CLEANED! Day Apollo VW is filled with some of the best employees I have ever dealt with at a car dealership and I will continue to bring any and all my car needs to them. Thank you so much Day Apollo. More