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Volkswagen of Downtown Chicago

Chicago, IL

4.5
2,683 Reviews
We are proud to be serving Chicago and its surrounding communities with our excellent services. Whether you are looking to purchase your first or fifth Volkswagen from us we promise a great experience every time. We are here to help make the buying process simple and fast. Your time is important and we want you to have a quick and easy buying experience so you can get back to spending time with your family and friends. Volkswagen of Downtown Chicago also has a top of the line Service Center. The Service Center is here for all of your maintenance needs and will get you back on the road in no time. A complimentary Uber will be provided. "Das Auto"
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1111 N Clark St

Chicago, IL

60610

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Showing 2,683 reviews

October 14, 2019

Helpful and good communications Very helpful with service and good communications. Free drop off was also nice. It took a little while to get my car because it was very busy. More

by GRR613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Meza
October 14, 2019

Annual Service It was great service. My car was waiting for me when I arrived for pick-up. Miguel explained and went through all the charges to me More

by ARKCHICAGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Meza
October 14, 2019

Annual Service Great service provided, my appointment was respected, and I received a detailed explanation of everything that was done. Love my GTI and I love the se More

by Clos2132
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
October 14, 2019

Excellent service My car experienced a check engine light so I brought it in immediately. They looked at it on the spot and took care of the problem within a short peri More

by KG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Meza
October 11, 2019

In and Out We brought our 10-year-old VW Rabbit in for a check-up and it came as little surprise that our transmission was on its last legs. The VW of Downtown More

by SASHA.MAYORAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Kahmsot
October 07, 2019

Happy with results I ended up leasing the Tiguan. I left happy. Chris was my salesperson and did an exceptional job from start to finish helping me! He took his time to More

by MGO
Recommend Dealer
Yes
Employees Worked With
Chris Smith
October 06, 2019

Disappointing to say the least Every step of the buying process here was like pulling teeth. Poor communication, lack of followthrough, hidden charges in the purchase contract, and More

by chrstphrjnsn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joanna Davila
October 04, 2019

Not sure if I recommend the dealership Kenny Akpan did a good job at the end of the day. There is this gentleman called Bouian (i might misspelled his name because never got his business More

by Miguel Dalmeida
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny, Dennis, finance person, Steve (Parts), Luiz (reception)
October 04, 2019

Great service! I drove into the service and everything was great from the start! I was attended by michael and than Adam who helped me and went from there. Fast serv More

by JUAN_2418
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam khamsot, michael
October 03, 2019

Tire pressure / defroster issue Great service, great communication , felt very well taken care of service team as always went over and above the call of duty thank you for everythin More

by DALLAN185
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis in service
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