Volkswagen Danbury

Brent is a consummate professional who emphasizes quality customer service. There was never any pressure. No hard sell. He simply did a good needs analysis, found out what we were looking for and helped us w customer service. There was never any pressure. No hard sell. He simply did a good needs analysis, found out what we were looking for and helped us with courtesy and professionalism. No awkward pitches. Just honesty, integrity and fairness. On the first visit my wife and I shook hands and said we were going to buy the car. He put a "SOLD" sign on it. That evening, something personal happened to one of our planned income sources, and our picture changed. I felt bad because I had to call back to rescind on the deal, which made me feel very awful. He took it like a gentleman, with no negative reaction. On the contrary, he wrote us a nice card. After a month or two, matters got straightened out and we were back to the original plan of buying the car and we went back to Brent. We settled on the car we wanted and pricing was a no pressure discussion. It was a fair deal. Then, Brent went the extra mile on everything. He personally picked me up from the railway station on the day to pick my car up. There was a slight imperfection that required buffing a bit on the finish, so he took me personally to the detailer to get it polished out. I told him that I would like a full tank of gas. There it was. I told him that I liked rubber mats. There it was. He took great care to show me everything about the car. Brent made the car buying experience a pleasure. I hate hard , high-pressure sales techniques, and this guy is the exact opposite. I would easily recommend to anyone to see him, including single women who are often subjected to high pressure sales. Brent is just a good guy and he is successful precisely because he just deals with people in a nice, decent and fair way, with an emphasis on customer service. More

I was referred to Danbury VW by my sister in-law, who said she had a great experience there. I was not disappointed! It was a very simple laid back experience with our salesman Brian LeBlanc. It was a re said she had a great experience there. I was not disappointed! It was a very simple laid back experience with our salesman Brian LeBlanc. It was a refreshing experience compared to so many other car dealers. Brian was straight forward and very helpful, as well as the other staff. Best of all we got into the car we wanted at a fair price. The TDI Sportwagon is beautiful! Thanks again Danbury VW and Brian for the great service! More

I had a very positive experience purchasing my car from Bryan LeBlanc at Danbury Volkswagen. I contacted the dealership in the middle of the night for a price quote and by morning I received a prompt emai Bryan LeBlanc at Danbury Volkswagen. I contacted the dealership in the middle of the night for a price quote and by morning I received a prompt email response and phone call from Bryan. I conducted the entire deal over the phone which was a great convenience to me. I was very pleased with the excellent customer service, quick response time, and very fair deal I was offered. As a female car shopper I dreaded walking into each and every dealership I have been to, not so here at Danbury VW. I had an excellent experience and would highly recommend the dealership to any of my friends or family. I could not be happier or more pleased with my purchase or the service I received. More

Brian was Great. I knew exactly what I wanted and Brian Brian was Great. I knew exactly what I wanted and Brian helped me get it and at a great price. My overall experience with Brian and Danbury Volkswag Brian was Great. I knew exactly what I wanted and Brian helped me get it and at a great price. My overall experience with Brian and Danbury Volkswagen in general was excellent. I highly recommend Brian and will very likely be back to see him at Danbury VW for my vehicle needs in the future. More

Brent was extremely helpful and patient in our very last minute need of a car. We were on a time restraint and budget and he worked patiently and efficiently when the pressure was on. He is a wonderful sale minute need of a car. We were on a time restraint and budget and he worked patiently and efficiently when the pressure was on. He is a wonderful salesman and we ended up leaving content, with our needs met. It was probably the best experience I have had in regards to car sales etc. We love VW and we were glad to move forward with another one... More

Brian was awesome! He had the exact car I was interested in, answered all the questions and concerns I had, and helped me to get the best deal possible. Very happy with his service, and with Danbury VW in g in, answered all the questions and concerns I had, and helped me to get the best deal possible. Very happy with his service, and with Danbury VW in general. Will definitely recommend Brian, and Danbury VW to friends and family. Thanks! More

I worked exclusively with Bryan and he absolutely the best salesman I have worked with from any dealership. He was knowledgable and friendly. I test drove three different cars with Bryan and He was very best salesman I have worked with from any dealership. He was knowledgable and friendly. I test drove three different cars with Bryan and He was very familiar witht the local roads which allowed me to test the cars on a variety of roads. He answered all my phone calls and emails quickly and with answeres to all my questions. More

I leased a car from Bryan LeBlanc. He was great. I wasn't sure if I wanted to buy or lease and Bryan gave me all the options. He was straightforward, honest and very helpful. This is the 5th car I've wasn't sure if I wanted to buy or lease and Bryan gave me all the options. He was straightforward, honest and very helpful. This is the 5th car I've bought, first car I have leased and It was above and beyond the best experience I've had-Thanks to Bryan and this dealership. More

I came into the dealership already knowing exactly what I wanted and with Bryan, he helped make that a reality. Bryan was very personable, he listened to what my mom and I had to say, and was extremely prof wanted and with Bryan, he helped make that a reality. Bryan was very personable, he listened to what my mom and I had to say, and was extremely professional. With his help, I was able to get the car I wanted, in the color I wanted, in a very short period of time- Bryan went the extra mile to ensure I didn't settle for my 2nd choice in car color and I really appreciate that little extra effort he took. Since picking up my new car, which was a breeze, Bryan has been available for the littlest question and responds quickly whether by phone or email. He has been a pleasure to work with and I would highly recommend working with Bryan! More