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Volkswagen Danbury

Danbury, CT

5.0
596 Reviews

29 Sugar Hollow Rd

Danbury, CT

06810

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596 Reviews of Volkswagen Danbury

September 29, 2014

Best car buying experience I bought a 2014 Jetta at Danbury VW. The salesman was Bryan LeBlanc. He was great to work with, very accommodating even when I wanted a last minute More

by Jetta928
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
September 11, 2014

Great Dealership John Brennan was very helpful in my search for a new Volkswagen. He and the rest of the sales team were great to work with, patient, answering questi More

by saphira011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
August 30, 2014

Fast, smooth and fair I bought a 2015 Golf TDI SEL manual that I found at Danbury VW over the internet. I wrote to inquire and Bryan LeBlanc took my request. Bryan was grea More

by jlpp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
August 25, 2014

Return Buyer - 1st time was 12 years ago Very happy with the car and overall experience. Purchased my first car from Danbury VW in 2003...great experience then and they did not disappoint thi More

by dpgallagher81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
August 16, 2014

Worst. Experience. Ever. I was in the market for a 2015 GTI, and I got the run-around for almost 2 weeks. I had cash in hand, along with a trade in. They offered me 4 thousand More

by JAF213
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Aug 18, 2014 -

Volkswagen Danbury responded

Hi Jessica, I'm sorry your shopping experience with us wasn't what you were hoping for. Unfortunately I wasn't able to speak with the salesperson you worked with as he is no longer with the company, so I have to rely on his notes. From what I can tell speaking with the Finance Manager who was working with him, our initial offer on your trade-in was based on the numbers we got from NADA and AAX, the two pricing services that we use. Not many dealers use Edmund, KBB or any of the other retail sites as their pricing is invariably high. Looking at the notes, we did come back with a second offer that was significantly higher than that initial offer, but likely still below the numbers provided by Edmunds. Since I am unable to speak with the salesperson you dealt with, I don't have any further context to see what happened, so all I can do is apologize and say that we hope you enjoy your new GTI.

July 25, 2014

Amazing first time lease experience! Brent was a true pleasure to work with in finding my new car! The service, follow up and genuine care were wonderful and made my first new car experi More

by Atanno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent d'arcy
July 22, 2014

A Great Experience Brent D'Arcy made leasing my new VW Jetta a really great experience. He was professional had full knowledge of the car I wanted. I had to have a new More

by MaryP914
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
June 23, 2014

Danbury VW service department to busy After dropping off my car at 7.45 AM (and getting a rental ) for a service appointment that was scheduled two weeks beforehand, I did not hear anythin More

by vdbvsl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Peter Rubino
June 19, 2014

Working with Bryan LeBlanc Our experience working with Bryan LeBlanc on the purchase of a TDI Jetta wagon could not have been more pleasant. He was courteous, responsive and inf More

by fourgambrels
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
June 14, 2014

Leasing VW passat I had a great experience dealing with Bryan.He was very professional, very courteous and very polite and friendly. Not once I was under impression th More

by tboutkova
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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