
Viva Nissan
El Paso, TX
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152 Reviews of Viva Nissan
Become to expensive for services rendered. Everything must be diagnosed first before fixing. It has become ridiculous to visit the same dealership where the car was bought 5 years ago. Everything must be diagnosed first before fixing. It has become ridiculous to visit the same dealership where the car was bought 5 years ago. More
Pro; customer service. Cons; tire rotation and brake pad replacement and don’t fill the tires with air! Isn’t filling tires with air a basic tenet of a vehicle service? Cons; tire rotation and brake pad replacement and don’t fill the tires with air! Isn’t filling tires with air a basic tenet of a vehicle service? More
The advertised deal and what I was told over the phone was misleading and untrue. More than 10 cars advertised with discounts disappeared the same day I got there. Also very rude manager. Overall, the exp was misleading and untrue. More than 10 cars advertised with discounts disappeared the same day I got there. Also very rude manager. Overall, the experience was a nightmare. More
You have excellent service for maintenance. However I recommend to talk to your staff in the sales department they talk using slang language. However I recommend to talk to your staff in the sales department they talk using slang language. More
My experience this time was disappointing for the reason being Nissan staff did not kept their verbal agreements. Throughout my first lease I planned on keeping it but they came out with this bogus price li being Nissan staff did not kept their verbal agreements. Throughout my first lease I planned on keeping it but they came out with this bogus price like it was a brand new vehicle so had to settle for a new truck which increased my payment and need to take it back in for repairs. Tail gate needs to be repaired and the transmission jerks when the truck comes to a stop. This truck was sold as new however it was used for whatever purposes since I got it with approximately 70 miles- I totally lost trust and appreciation regarding viva Nissan. It seems like their genuineness was just on the surface. That’s too bad because I have been part of the Nissan family for many years. More