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Vision Buick GMC
Rochester, NY
1,320 Reviews
Thank you for making your way to Vision Buick GMC, your certified Buick, GMC dealer serving drivers throughout Rochester and the surrounding areas. At our dealership, you’ll find a solid selection of new Buick, GMC for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner.
Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Buick, GMC technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Vision Buick GMC in Rochester today for quality vehicles, a friendly team, and professional service at every step of the way.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,320 reviews
June 10, 2026
Manny was great from our first conversation to our last conversation. He returned my call when he said he would. He looked into my situation and handled the issue with no issues. I was in the service depar conversation. He returned my call when he said he would. He looked into my situation and handled the issue with no issues. I was in the service department on May 11th. They were apparently ordering my part and going to call me. No one ever did. Manny was great when I called June 9th... situation resolved. He's definitely a keeper More
by sherrimcevoy
Verified CustomerEmployees Worked With
Manny
June 07, 2026
Excellent customer service I received every courtesy very satisfied I will return for more of the same satisfied I will return for more of the same More
by mike
Employees Worked With
June 05, 2026
Finally got the fix (via a technical fix from GM) for the gas smell. Seems like I wasn't the only one with the problem. They helped keep my final cost manageable gas smell. Seems like I wasn't the only one with the problem. They helped keep my final cost manageable More
by MBERNHARD46
Employees Worked With
Chad and Catherine
June 05, 2026
I received a phone call from Angelo stating that my lease was up end of May, he could get me into a new vehicle at about the same payment: $306. I arrived at 4, the numbers were way higher than what was prom was up end of May, he could get me into a new vehicle at about the same payment: $306. I arrived at 4, the numbers were way higher than what was promised (400's) I said I could into a Jeep for that.... the payment needs to be lower. I should have walked out at 6:00. Tom did buy me dinner (very nice but should not have been needed if I weren't there so long) I wanted to come back another day but he said it had to be done that day to get this 'great' deal. 'Deals won't get any better esp. as the weather warms up.' I felt pressured and for some reason agreed. I ended up with double monthly payments $569!Drove out around 9:15pm! Then to make this nightmare worse I received a $604 bill from GM for a few scratches and missing 2nd set of keys. This is my 4th lease with Vision... More
by AMYR0926
June 02, 2026
Absolutely hospitable always, I hope you all did well on yesterday praise the Lord keep up the great work! Customer service is well intact! Thank you for your service.... and your efforts.. yesterday praise the Lord keep up the great work! Customer service is well intact! Thank you for your service.... and your efforts.. More
by JOYCECARVER19
June 02, 2026
It was a great experience? ? It was a great experience. I would recommend others?? It was a great experience. I would recommend others. Thank you to everyone who got me on the r ? It was a great experience. I would recommend others?? It was a great experience. I would recommend others. Thank you to everyone who got me on the road again?? More
by GRAY_BRITTANY1
Employees Worked With
Mainly Rich but it was a lot of others
