Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Vision Buick GMC

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.1
1,450 Reviews
Thank you for making your way to Vision Buick GMC, your certified Buick, GMC dealer serving drivers throughout Rochester and the surrounding areas. At our dealership, you’ll find a solid selection of new Buick, GMC for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Buick, GMC technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Vision Buick GMC in Rochester today for quality vehicles, a friendly team, and professional service at every step of the way.
Contact Dealership
View Awards

800 Panorama Trail South

Rochester, NY

14625

Directions

By Type

Showing 1,450 reviews

November 12, 2026

It went smooth, was very efficient, and had great customer service. Very helpful with showing me the new updates to the Acadia More

by Btexpress18
Recommend Dealer
Yes
Employees Worked With
Bob Thompson, Cordel-Pa
Print
Nov 13, 2026 -

Vision Buick GMC responded

We're delighted to know you had a smooth experience with us! It's great to hear our team was able to assist you with the new updates to your Acadia. Your satisfaction is our priority, and we hope to see you again soon!

November 11, 2026

Wonderful staff. Always a great experience when I bring both vehicles for service or an inspection More

by sdeleo2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Couture
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Kay Ennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathryn Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Nov 13, 2026 -

Vision Buick GMC responded

Thank you for sharing your positive experience! We're glad our team could provide you with the quality service you expect. Your satisfaction is our priority, and we look forward to serving your vehicles again.

November 05, 2026

Overall a good experience just took a little while to determine the problem with the car More

by orangeman8892
Recommend Dealer
Yes
Employees Worked With
Chad H ?
Print
Nov 05, 2026 -

Vision Buick GMC responded

Thank you for your review. We're happy to hear you had a good experience, though we regret the time it took to identify the issue with your vehicle. We strive for quality and expertise in our service and hope to welcome you back in the future.

November 04, 2026

I am still waiting on a resolution from August Not good The issue is not resolved More

by ANDREARIGNEY
Recommend Dealer
No
Employees Worked With
Several people
Print
Nov 05, 2026 -

Vision Buick GMC responded

Andrea, we're sorry for the inconvenience caused by the unresolved issue. A manager will be in touch to assist you further. We value your feedback and are dedicated to improving our service.

November 03, 2026

They never gave me the $25 discount I was promised Do not promise things and don't deliver More

by Srmagin
Recommend Dealer
No
Print
Nov 04, 2026 -

Vision Buick GMC responded

We're sorry for the confusion about the discount. Please send your contact details to socialNYRG@visionauto.com, and our management will follow up with you. Thank you for your feedback.

November 03, 2026

I've received excellent service @Vision Buick except for the length of time spent waiting for completion. Also I question what information is provided the service department from what warranty coverage is o More

by lschneck06@gmail.com
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikko Salce
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake - salesman was excellent!
Print
Nov 04, 2026 -

Vision Buick GMC responded

We're thrilled to know you experienced excellent service with us. We apologize for the wait time and understand your concerns about warranty information. Please feel free to reach out directly for more details. We value your trust in our expertise and hope to see you again soon!

November 03, 2026

Thankful for his help and guidance! He stepped up and went the extra mile for me. Appreciate his effort and knowledge! More

by Rybroussa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angelo Piperni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Nov 04, 2026 -

Vision Buick GMC responded

Thank you for your kind review! We're glad our team member's guidance and effort stood out to you. Your satisfaction is a testament to our commitment to quality and expertise. We look forward to your next visit!

November 01, 2026

I've always been treated with respect and kindness by the people who are in the service department and last year when I brought my Buick More

by Jamessteely146
Recommend Dealer
Yes
Employees Worked With
Kathryn Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathryn Roach
Print
Nov 04, 2026 -

Vision Buick GMC responded

We appreciate your positive feedback! It's wonderful to know that our service team has made a lasting impression with their respect and kindness. Your Buick is in good hands with our Expertise. We hope to see you again!

October 30, 2026

I still dealing with the same issue because they can't figure it out but I'm still hearing it. More

by BUICKGIRL40
Recommend Dealer
No
Print
Nov 04, 2026 -

Vision Buick GMC responded

We're sorry to hear about the ongoing issue with your vehicle. Please feel free to email us at socialNYRG@visionauto.com with your contact information and our manager will reach out to you directly to address this matter. We are committed to providing reliable and expert service.

October 30, 2026

It was a very comfortable environment. I almost fell asleep in the waiting area! Satisfied More

by GDIODATO0
Recommend Dealer
Yes
Employees Worked With
Donna Ennis
Print
Nov 04, 2026 -

Vision Buick GMC responded

Thank you for sharing your experience! We're thrilled to hear that you found our environment comfortable. We pride ourselves on creating a relaxing atmosphere for our guests. We look forward to welcoming you back soon!

1
2
...
145