Victory Layne Chevrolet

Caveat Emptor I purchased a 2017 Suburban and have factory warranty bu,per to bumper so I bring the vehicle in for service to diagnose a squeak noise and I am told I purchased a 2017 Suburban and have factory warranty bu,per to bumper so I bring the vehicle in for service to diagnose a squeak noise and I am told they cannot service as they do not know the problem and could be costly to diagnose!!!! I have new car warranty and you will deny me service. I believe this dealership needs to be investigated by the government and Chevrolet headquarters because people as myself spend alot of money and to be denied service is beyond deplorable. We wonder why the foreign companies are leading in sales and service here is example. Call me if you are thinking of buying from Victory Layne or going for service and I will share MY experience with you....... More

Sloppy workmanship Had my suv serviced ,checked oil at home.found that oil had been spilled on all the engine covers.Ihad to clean it with degreaser because of a lazy me Had my suv serviced ,checked oil at home.found that oil had been spilled on all the engine covers.Ihad to clean it with degreaser because of a lazy mechanic. I called three times to talk with service manager, he never returned my call.also l asked to speak with the general manager. Never called back.i will never return for service or recomend them. More

WORST LACK SERVICE Brought my Suburban that bought last week in for service as I have bumper to bumper and was told wasn't sure if it was warranty item therefore did not Brought my Suburban that bought last week in for service as I have bumper to bumper and was told wasn't sure if it was warranty item therefore did nothing. They will not diagnose because they do not know if its warranty item! How do you know if you do not diagnose. I spoke to customer service rep and she agreed and looked into this and said they cannot determine if its warranty item therefore cannot diagnose. This is a shame for the amount of money these vehicles cost and are so called bumper to bumper. This dealer is very disappointing so buyer be ware. More

November 6, 2017 - Chevrolet Colorado I have never enjoyed such a PROFESSIONAL, SMOOTH and CONSIDERATE experience while purchasing our Chevrolet Colorado. Mr. Jaime Carrillo is very G I have never enjoyed such a PROFESSIONAL, SMOOTH and CONSIDERATE experience while purchasing our Chevrolet Colorado. Mr. Jaime Carrillo is very GENUINE and SINCERE. I have never had any doubt that Jaime was looking out for us during the entire transaction process. I will always refer anyone looking to purchase another vehicle to Mr. Jaime Carrillo, as well as return to Jaime in the future when we are ready to purchase another vehicle. Thank you and your staff at Victory Layne for such PROFESSIONAL assistance. Best Regards, Claudia Leonberger McKain More

Great place to buy a chevy Can't say enough good things about our experience buying our 2017 Equinox. Tony our salesman was terrific. Went above and beyond to get us the best de Can't say enough good things about our experience buying our 2017 Equinox. Tony our salesman was terrific. Went above and beyond to get us the best deal More

Just bought 2015 Malibu Would recommend Victory Layne Chevrolet to purchase a vehicle. I have been going there for 25 years. Sean was our sales person. He was great and went Would recommend Victory Layne Chevrolet to purchase a vehicle. I have been going there for 25 years. Sean was our sales person. He was great and went over and beyond expectations of a sales person. Made us feel like family. More

Great Place to buy a new truck My wife and I went in to Victory Layne Chevrolet for service on our old Tahoe and found a newer Certified Tahoe we really liked. We worked with Jamie My wife and I went in to Victory Layne Chevrolet for service on our old Tahoe and found a newer Certified Tahoe we really liked. We worked with Jamie Wood and Tony our Salesman. Both were very courteous and knowledgeable. We Got a great Deal we feel very good about. All of the staff were great to deal with. We will buy our next vehicle there and recommend Victory Layne to our friends. David & Sherry M. More

DISGUSTING AND DISHONEST Jamie Wood is perhaps the absolute worst human being walking the planet earth, and for some reason he was put in the sales manager role. The experienc Jamie Wood is perhaps the absolute worst human being walking the planet earth, and for some reason he was put in the sales manager role. The experience from start to finish makes me physically ill even today over a month from purchasing my car. The dealership website reviews are filtered and only 5 percent of negative reviews make it onto there website. Needless to say my review was never posted there. I purchased a 2016 Camaro SS convertible which was supposed to be ready when I arrived which it was not because it was in the detail shop, and the day before the salesman said it was just getting out of the detail shop finished (these guys could not tell the truth even if they tried). The salesman I was dealing with was equally dishonest obviously. So 2 hours after arriving I see my car and it has visible clear coat micro scratches in the air dam, and Jamie Wood refused to fix them because he has no moral compass what so ever. I handed them the check drove directly to a dealership in the city in which I live 3 hours away,.I explained to them what happened they got on the phone with there GM rep and the car was in the detail shop the following Monday and all taken care of. Jamie Wood is the worst kind of slimy obese disgusting form of life that exist, and I will never forget him as long as I live. I did 5 tours in the middle east 3 with SOCOM and He is the memory I cant stand the most, that should show you exactly how disgusting in every way this man is. More

New Equinox Purchase I just have to take a minute to write a review about my recent experience purchasing a new Equinox. My salesperson, Matt Garland, was so easy to work I just have to take a minute to write a review about my recent experience purchasing a new Equinox. My salesperson, Matt Garland, was so easy to work with, he is very responsive, puts the customer first and truly went beyond expectations - he even brought the car to me to test drive when I was unable to make it to the dealership one evening!! The finance guy, Dan, was also really easy to work with, friendly, and knowledgeable. We highly recommend Matt and will be buying any future vehicles from him! Thanks to all involved!! More

Great sales made buying easy Great experience with Matt Garland. He was extremely knowledgeable, and made buying a car easy! I would recommend Mr. Garland and the dealership to an Great experience with Matt Garland. He was extremely knowledgeable, and made buying a car easy! I would recommend Mr. Garland and the dealership to anyone. More