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Victory Chevrolet
Charlotte, NC
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318 Reviews of Victory Chevrolet
They called and said my repairs were complete and car is ready I requested a shuttle after 2 hours called to ask where my ride was and was told that my service rep. Jack would call me back 30 minutes later ready I requested a shuttle after 2 hours called to ask where my ride was and was told that my service rep. Jack would call me back 30 minutes later I got a voicemail asking what time I wanted to schedule a ride at that point I called the dealership and said I would try the next day because I had to go to work called the next morning which was saturday and scheduled a ride which went fine when I picked up my car they said they replaced all 4 tps sensors after leaving I discovered that my tps wasn't working I drove back to the dealership Monday and spoke with the service mgr and he said he was told that the sensors were replaced after investigation he came back and told me the sensors were on back order so I would have to bring the vehicle back when they come in which is very inconvenient More
They were very attentive when we purchased the used vehicle. They promised to fix some cosmetic issues, but ultimately did not fix the complete scratch. We were disappointed to be promised a fix and th vehicle. They promised to fix some cosmetic issues, but ultimately did not fix the complete scratch. We were disappointed to be promised a fix and then not provided with one. More