
Victory Chevrolet
Charlotte, NC
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319 Reviews of Victory Chevrolet
I brought my 2017 chevy equinox in for repair. I received excellent service and fair billing. I also test drove 2 new vehicles while waiting and the salesman was very attentive. I received excellent service and fair billing. I also test drove 2 new vehicles while waiting and the salesman was very attentive. More
They were patient with me during the decision making on my part. They were semi pushy on making the sell. Although I did end up buying it. I upgraded from a 09 Corolla to 25 equinox. I went from basic (onl my part. They were semi pushy on making the sell. Although I did end up buying it. I upgraded from a 09 Corolla to 25 equinox. I went from basic (only having a cd player) to so many nice features in the new car. Not on person helped me set up anything. He pressed the on star button and told me to do it going down the road. Thankfully YouTube came in to the rescue at home to show me how to navigate through all the features and settings. I have my sales guy email address and have emailed multiple times for follow up questions and never got a response. I live an hour away so going back isn’t really what I want to do. They did get me approved even with my “challenged credit” so that’s a plus. I just wish they would follow up with customers like other dealerships do. All I have received is emails from them wanting me to leave 5 star reviews everywhere. And I can’t do that bc once you signed the papers they have nothing to do with you. And your left on your own More
Sales and management was patient with me during my decision making. They did get me approved with my challenged credit. I upgraded from a 2009 Corolla to a 2025 equinox. I went from having only a CD p decision making. They did get me approved with my challenged credit. I upgraded from a 2009 Corolla to a 2025 equinox. I went from having only a CD player to what feels like fully loaded and not one person took time to show me how to maneuver through it all, it was a challenge and thankful for YouTube to help. I had follow up question and reached out via email to my sales guy multiple times and got go response. Over all staff was friendly and patient but I feel like once you leave they just move on to the next person and your left on your own to figure things out. More
Blake and Terrell took the time to understand my concerns and problem with my tires. It was taken on a test drive right away. They diagnosed the problem and quickly corrected the Issue causing the problem. and problem with my tires. It was taken on a test drive right away. They diagnosed the problem and quickly corrected the Issue causing the problem. More
Our salesman Jonathon, was fantastic. After testing driving the first vehicle, he narrowed down our search to two vehicles and the next SUV we drove was perfect for us. He truly delight After testing driving the first vehicle, he narrowed down our search to two vehicles and the next SUV we drove was perfect for us. He truly delighted in making sure we were happy. More
My new tires were installed and alignment done and I have a new ride that feels great. I am pleased. The 27 mile trip to Victory Chevrolet is worth it! a new ride that feels great. I am pleased. The 27 mile trip to Victory Chevrolet is worth it! More
They were very courteous and answered all my questions we'll take my car back for all the services and warranty work even though I didn't buy the car from them we'll take my car back for all the services and warranty work even though I didn't buy the car from them More