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Victory Chevrolet
Charlotte, NC
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318 Reviews of Victory Chevrolet
Good deal on my vehicle. John met me at the door upon arrival and made me feel welcome. Definitely would see this dealership again. John met me at the door upon arrival and made me feel welcome. Definitely would see this dealership again. More
Gerry was great! Very knowledgeable and his services was excellent. The Finance department was fast and freindly. I will be back again. Very knowledgeable and his services was excellent. The Finance department was fast and freindly. I will be back again. More
From the time we entered the dealership everyone was so friendly and wanted to help us and the sales person that help us was incredibly knowledgeable about the car we were interested in. He provided us wi friendly and wanted to help us and the sales person that help us was incredibly knowledgeable about the car we were interested in. He provided us with all the information about the car and then showed us one like we wanted except for a few things we wanted this particular car didn't have but found out the dealership could order us exactly what we wanted, color and other amenities. We had to wait awhile on it but it was worth it. We love the car. More
Mr. Mark Gupton met us as we entered the lot. Friendly, knowlegable, and accommodating. He did everything in his power to get us taken care. After purchase was complete, he was getting the car cleaned up a knowlegable, and accommodating. He did everything in his power to get us taken care. After purchase was complete, he was getting the car cleaned up and kept us aware that they were back up. Great customer service. More
Seemingly dishonest and terrible customer experience on a used car. I agreed to a price in advance with the sales person via text who said they checked with their manager and we had a deal. I traveled two ho used car. I agreed to a price in advance with the sales person via text who said they checked with their manager and we had a deal. I traveled two hours to come in and they tried to charge me significantly more even though I showed them the text message in writing. In the end, after about an hour and talking to 4 different people telling me "there's nothing we can do", they grudgingly agreed to sell me the car for the amount they had agreed to before I came in. It was not pleasant. I then received two calls and a text from the people at Victory asking me to update my google review, so be aware that reviews may not reflect real experiences very well. I also got an email with an "Example Survey" suggesting that I give them all 10's and "Completely Satisfied" on everything. More
I wasn't happy at first when we took our car to the dealership for service because something went wrong but they fixed it after a couple visits. Everything is better .they fixed the problem and I'm ha dealership for service because something went wrong but they fixed it after a couple visits. Everything is better .they fixed the problem and I'm happy with it. More