Victory Chevrolet

My “diagnostic” test was $155 which I already knew that I had a battery issue due to my car notifying me, telling me that it was a battery issue. My battery cost a total of $259, FOR A BATTERY… Crazy but oka had a battery issue due to my car notifying me, telling me that it was a battery issue. My battery cost a total of $259, FOR A BATTERY… Crazy but okay… Then I was charged $214 for labor, which all that needed to be done was a battery change. Only reason I went to the dealership is because there were some type of poles around my battery causing the mechanic to not be able to get my old battery out. My total for a “diagnostic” test, that I didn’t need and a battery change, cost me $553… Insane to me… I called the “corporate” office and they told me that each dealership was privately owned and they could make their own prices… I WILL NEVER go back to this dealership ever again… What a total rip off. More

I had only scheduled for my oil to be changed but Victory not only changed my oil but also took care of 2 safety recalls my car had while I was there. not only changed my oil but also took care of 2 safety recalls my car had while I was there. More

They always include me and my husband in the conversation. They tell the truth of what needs to be fixed now and what can wait. conversation. They tell the truth of what needs to be fixed now and what can wait. More

This visit was extremely underwhelming. My service advisor quit while my vehicle was being serviced. Management failed to reassign his work orders so I waited all day for someone to call me My service advisor quit while my vehicle was being serviced. Management failed to reassign his work orders so I waited all day for someone to call me to inform me that my vehicle was complete. Additionally, I asked for a thorough inspection because I had a big road trip ahead but this was not completed. Actually, after my service, my vehicle had a new problem that was not present prior to drop off. I called to inquire and was told that the service manager would call me back to discuss a resolution but I never received that call. Management seems to be unorganized and unprofessional. More

The original tech assigned claimed he could not fix the problem because he did not have a secure internet and wanted me to fix the navigation error (missing SD card) at my house with a secure internet. The problem because he did not have a secure internet and wanted me to fix the navigation error (missing SD card) at my house with a secure internet. The Dealership did actually have a secure internet. He misdiagnosed the problem/fix. Had to get Blake involved (higher level of expertise/experience) to get the service done correctly. Once Blake installed a new SD card, the problem was fixed. We have no idea why the SD card was missing. We suppose it was removed during the last oil change. More

Matthew was a great sales person No pressure at all. He stayed in contact with me the entire process to make sure everything went smoothly for me. He even came in on his day off to make sure that the ca He stayed in contact with me the entire process to make sure everything went smoothly for me. He even came in on his day off to make sure that the car was ready and detailed for me. More

Good people. No pressure. Very accommodating. Dealing with Jonathon was great. Both sales and service are super. No pressure. Very accommodating. Dealing with Jonathon was great. Both sales and service are super. More

Every time I have brought my car in for servicing it has been a smooth experience. been a smooth experience. More

First class dealership. Victory is my “go too” dealership for all my vehicle needs. I love recommending them because they are the best! Victory is my “go too” dealership for all my vehicle needs. I love recommending them because they are the best! More

Price quoted for vehicle changed after I did not use their lenders. Lots of behind the scene charges thrown in. Vehicle went from 16,500 to almost 20,000. Not good business. their lenders. Lots of behind the scene charges thrown in. Vehicle went from 16,500 to almost 20,000. Not good business. More