Vancouver Ford

Jazmine in the Service Department was an example of excellent customer service, she asked questions, she listened to the answers. She offered a complimentary car wash even though it was raining, and y excellent customer service, she asked questions, she listened to the answers. She offered a complimentary car wash even though it was raining, and yes I do wash my car when it rains to eliminate the base grime on the paint. Her smile was evident behind her mask, she also reviewed and explained the charges. She was quite busy and kept up with it all quite beautifully. More

Lee MacKenzie from Vancouver Ford went above and beyond and helped me find my beautiful car! Thank you Lee!! and helped me find my beautiful car! Thank you Lee!! More

Our Sales Person, Darrell, was fantastic! Found the vehicle we wanted at the price we wanted. Everyone we worked with was dialed in and ready for biz. vehicle we wanted at the price we wanted. Everyone we worked with was dialed in and ready for biz. More

Jeremy Noble was great to work with.very professional, I would buy from them again. would buy from them again. More

Service was friendly and accommodating. Outstanding. I would recommend them to anyone. Well done Hyundai team! would recommend them to anyone. Well done Hyundai team! More

Good place to service my car! Friendly and professional team! team! More

We purchased remotely. We were picked up at the airport. Paperwork was signed and in car driving home within the hour. Very organized and professional. Paperwork was signed and in car driving home within the hour. Very organized and professional. More

Had my F150 in for a recall; simple computer update. Got it back, someone changed the seat; okay but didn’t even try to put it back; side and cabin mirrors moved; headlights off Auto; dash dimmer on full bl it back, someone changed the seat; okay but didn’t even try to put it back; side and cabin mirrors moved; headlights off Auto; dash dimmer on full blast; drove home turned engine off Error msg: Battery Saver System Off, Restart Engine. I restarted ran for 15 minutes; msg again. Drove it; msg again. Called the shop was told batteries fail; no apology for the condition my F150 was in at pickup; told bring it in & I would be charged for diagnostic. Their tech obviously drained my battery. Probably left the door open; lights on, dash full bright, for the hour he had it. But they took no responsibility; never proposed this might happen and offer to charge up my battery; never apologized for the sloppy handling of my truck and disrespecting my interior. More

Wonderful service great place, Everyone friendly. Very clean. Great service writer. Garrett. Will be back. Very happy with waiting time too. Took as long as they said it would. clean. Great service writer. Garrett. Will be back. Very happy with waiting time too. Took as long as they said it would. More

Excellent experience buying a Hyundai Palisade. Kyle is great to work with, and most important - he’s a patient sales associate, which made us feel at ease. great to work with, and most important - he’s a patient sales associate, which made us feel at ease. More