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Valley Hi Kia

Victorville, CA

4.7
660 Reviews
Call Dealership (760) 955-0046
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14644 Valley Center Dr

Victorville, CA

92395

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660 Reviews of Valley Hi Kia

January 26, 2024

Got in quickly, Ivan went over everything wit me and car was ready when they said it would. More

by Jgfutbolfam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan
Report | Print
Apr 26, 2024 -

Valley Hi Kia responded

We're delighted to hear that you had a seamless experience at Valley Hi Kia! Ivan's thorough explanation and prompt service are exactly what we aim for. If you ever need anything else or have any questions, feel free to reach out. We're here to assist you!

January 22, 2024

Always an excellent customer service on their service department. I attended once on the wrong date and they made it work. 5 stars out of 5. More

by jbr_87jbr_87@live.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iven
Report | Print
Apr 26, 2024 -

Valley Hi Kia responded

We're thrilled to hear that you consistently receive excellent customer service at our service department! We understand that mistakes happen, and we're glad we could accommodate you even when you attended on the wrong date. Thank you for your kind words and 5-star rating! If you ever need anything else or have any questions, feel free to reach out. We're here to assist you!

January 21, 2024

The staff were helpful and friendly. Check in was fast and she explained what was being done and the cost. Service appointment didn’t take too long and offered an Uber if needed! More

by mishan0703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracey Vonwiller
Report | Print
Apr 26, 2024 -

Valley Hi Kia responded

We're glad to hear that you had a positive experience with our staff at Valley Hi Kia! Providing helpful and friendly service, along with efficient check-in and clear explanations, is what we strive for. We're pleased that your service appointment didn't take too long, and offering an Uber if needed shows our commitment to your convenience. If you ever need anything else or have any questions, feel free to reach out. We're here to assist you!

January 16, 2024

Thank you for taking good care of my car ,and me so glad your my dealer.your matenance workers are trained to care for us customers, and cars . More

by Lidia Gutierrez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arron
Report | Print
Apr 26, 2024 -

Valley Hi Kia responded

Thank you for your kind words! We're thrilled to hear that you're pleased with the care provided to both you and your car at Valley Hi Kia. Our maintenance team is dedicated to ensuring both customer satisfaction and vehicle performance. If you ever need anything else or have any questions, feel free to reach out. We're here to assist you and your car!

January 16, 2024

Excellent staff very helpful we you coming in in your appointment. Very professional they know their stuff. More

by adolfoparrajr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracey
Report | Print
Apr 26, 2024 -

Valley Hi Kia responded

We're thrilled to hear about your positive experience with our staff at Valley Hi Kia! Providing helpful and professional service is our priority, and we're glad our team demonstrated their expertise during your appointment. If you ever need anything else or have any questions, feel free to reach out. We're here to assist you!

January 13, 2024

Thank you M. Massei and sales manager, who went beyond expectations in the process of buying my car. More

by G. Cervantes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
M. Massie and sales manager
Report | Print
Apr 26, 2024 -

Valley Hi Kia responded

Thank you for your kind words! We're thrilled to hear that M. Massei and the sales manager exceeded your expectations during the car-buying process. Providing exceptional service is our priority, and we're glad they could make your experience a positive one. If you ever need anything else or have any questions, feel free to reach out. Enjoy your new car, and thank you for choosing us!

January 05, 2024

"I've consistently experienced exceptional professionalism at Valley Hi Kia. Their team is always responsive to my questions, and I trust them completely with my car. The work is done promptly More

by Steven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan,Josh,Aaron
Report | Print
Apr 26, 2024 -

Valley Hi Kia responded

Thank you for your kind words! We're delighted to hear about your positive experiences with our team at Valley Hi Kia. Providing exceptional professionalism, responsiveness, and reliability is what we aim for. If you ever have any questions or need assistance, we're here to help!

January 04, 2024

Kelly was very nice to deal with she gave us no Pressure showed us everything about the car we purchased I will send all my friends to the Kia dealer mow was very nice also so was the finance guy More

by Danny valencia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly mow and
Report | Print
Apr 26, 2024 -

Valley Hi Kia responded

Thank you for your kind words! We're thrilled to hear that Kelly and the rest of our team at Victorville Kia provided you with an exceptional car-buying experience. We strive to make the process pressure-free and informative for our customers. If you ever need anything else or have any questions, feel free to reach out. We're here to assist you and your friends!

January 02, 2024

Knowledgeable, friendly. Great service!! Service was fast and easy. Dealership was clean and decorated for the holidays More

by jdub1945
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dean saavedra and Fassel wehbe
Report | Print
January 02, 2024

Reeco is always so welcoming and makes me feel like family. With his friendly, professional and helpful style of customer service, he has proven himself to be honestly reliable in taking care of my nee More

by dddaughtrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reeco and Tracy
Report | Print
Apr 26, 2024 -

Valley Hi Kia responded

It's fantastic to hear about your positive experience with Reeco at Valley Hi Kia! Providing welcoming, family-like service with a friendly, professional, and helpful demeanor is what we aim for. We're thrilled that Reeco has consistently delivered on this, and we appreciate your recognition of his reliability in taking care of your needs. If you ever need anything else or have any questions, feel free to reach out. We're here to assist you!

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