Valley Hi Kia

The sales people and the people in the service department are friendly and very helpful. are friendly and very helpful. More

Sales and service departments have both been great. Good customer care and pleasant employees to deal with. Good customer care and pleasant employees to deal with. More

I had an appointment and was taken in immediately. Rico was attentive and explained everything in detail, I was there at 7:30am and everyone was in a pleasant mood. I will definitely continue to use t Rico was attentive and explained everything in detail, I was there at 7:30am and everyone was in a pleasant mood. I will definitely continue to use them for my auto needs More

Everyone that works there is super polite and very nice. We come from the other side of the mountains. So it's a little bit of extra time. But they always do a great job and get it done extra fast for us. I We come from the other side of the mountains. So it's a little bit of extra time. But they always do a great job and get it done extra fast for us. I want to thank all of the service, writers and paul, the director. More

Tracey my service advisor is awesome she made me feel at home from the beginning to the end, thank you Tracey!👍 home from the beginning to the end, thank you Tracey!👍 More

Veronica & staff were really helpful. Really happy with my 2023 kia Sorento Highly recommend valley high kia. Really happy with my 2023 kia Sorento Highly recommend valley high kia. More

Best place to buy a car. Alma was very courteous, knowledgeable and answered all of my questions. Alma was very courteous, knowledgeable and answered all of my questions. More

Best sales person Ruben Osuna highly recommend Kia of Victorville ask for Rene Osuna hassle free Victorville ask for Rene Osuna hassle free More

Always the best customer service, they really go out of there way to make your time at the dealership a great experience, thank u valley hi Kia service department there way to make your time at the dealership a great experience, thank u valley hi Kia service department More

Drop my car off on a Tuesday for a brake chattering issue was told it would be 3 to 4 days before they could look at it called on Friday was told everyone was at lunch. They would call me back. No one issue was told it would be 3 to 4 days before they could look at it called on Friday was told everyone was at lunch. They would call me back. No one called me back on Friday. I called back in the afternoon left a message with the service writer and never received a call back on Friday call back on Monday. Left another message with service writer and also asked to speak to the service manager. He never answered his phone so I left him a message then I called back at noon. Left a message with both people again no callback finally got a call on Tuesday saying that the repairs were done and then I can come pick my car up at 2 o’clock Sidenote, this is a brand new Kia Sportage, SX prestige, under six months old with 8000 miles. no callbacks, no courtesy call to inform me the status on the car is completely unprofessional and not what I expected from Kia. Also, no courtesy vehicle Until the vehicle is inspected which in my opinion is crazy on a brand new car with 8000 miles, so everything is covered under warranty but was told it needed to be inspected before any of that could happen so my family was left with one car for a week. More