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Valley Hi Kia

Victorville, CA

4.7
660 Reviews

14644 Valley Center Dr

Victorville, CA

92395

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660 Reviews of Valley Hi Kia

March 08, 2024

Comfortable and quiet waiting area. Friendly staff and good service. Set appointment quickly and was helped right away when I arrived. More

by Darren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
Apr 26, 2024 -

Valley Hi Kia responded

We're glad to hear that you found our waiting area comfortable and quiet, and that you had a positive experience with our friendly staff and efficient service. At Valley Hi Kia, we prioritize making your visit as pleasant and convenient as possible. Thank you for choosing us, and if you ever need anything else, don't hesitate to reach out. We're always here to assist you!

March 07, 2024

I love the Attention and I was happy with my purchase I am in love with my truck thank you To Veronica and Victor and the manager forgot his name but was very nice and helpful Thank you More

by Colima1992
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Veronica
Apr 26, 2024 -

Valley Hi Kia responded

We're thrilled to hear that you're loving your new truck and that you had a great purchasing experience with us at Valley Hi Kia! Veronica, Victor, and our manager were delighted to assist you, and your satisfaction is our top priority. If you ever need anything else or have any questions, please don't hesitate to reach out. Enjoy your new truck, and thank you for choosing Valley Hi Kia!

March 06, 2024

Friendly service department. Online appointments and text updates make servicing convenient. They’ll let you know if something else needs to be done but it comes with no pressu More

by geegeesdaycare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy
Apr 26, 2024 -

Valley Hi Kia responded

We're thrilled to hear that you had a positive experience with our service department at Valley Hi Kia! Providing friendly and convenient service is our priority, and we're glad our online appointments and text updates made servicing your vehicle easy. Our team believes in transparent communication and ensuring your vehicle is well taken care of without any pressure. Thank you for choosing us, and if you ever need anything else, don't hesitate to reach out. We're here to help!

March 05, 2024

Great service Iven Vargas helped me with everything I needed and made sure to have it done as soon as possible. More

by Brendaurzua54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iven Vargas
Apr 26, 2024 -

Valley Hi Kia responded

We're thrilled to hear that Iven Vargas provided you with great service and ensured all your needs were met promptly at Valley Hi Kia! Customer satisfaction is our top priority, and we're glad Iven went above and beyond to assist you. If you ever need anything else or have any questions, please don't hesitate to reach out. Thank you for choosing us!

March 04, 2024

My old car took a dump on me and it was finally time for a new car. I was extremely reluctant because nobody wants to buy a new car in this current financial climate, however I was surprised by the deal I g More

by Hilary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Faissal, Danny, Rod
Apr 26, 2024 -

Valley Hi Kia responded

It sounds like you had quite the experience at Valley Hi Kia! It's understandable to feel hesitant about purchasing a new car, especially given the current financial climate, but it's fantastic to hear that Faissal, Danny, and Rod were able to provide you with a great deal and excellent service. Getting you out the door with your new ride in just a few hours is quite impressive! Enjoy your new car and your McDonald's treat. If you ever need anything else, don't hesitate to reach out to the team at Valley Hi Kia.

February 28, 2024

This was a great visit the service writer AARON NEEDHAM was very professional this was the best service I've gotten there I would recommend him to anyone who needs a good service writer to help them with t More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Needham
Apr 26, 2024 -

Valley Hi Kia responded

It's fantastic to hear that you had such a positive experience during your visit, thanks to Aaron Needham's professionalism and expertise as a service writer at Valley Hi Kia! Recommendations like yours speak volumes about his dedication to providing excellent service. Thank you for highlighting Aaron's contributions, and if you ever need assistance in the future, you know you can rely on him.

February 23, 2024

I always have wonderful service all the people that work there are very friendly and helpful More

by lorit322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey keen, don’t remember who helped me last
Apr 26, 2024 -

Valley Hi Kia responded

Thank you for your kind words! We're delighted to hear that you consistently receive wonderful service at Valley Hi Kia. Our team prides itself on being friendly and helpful, and we're glad we could make your experience a positive one. If you ever need anything else or have any questions, feel free to reach out. We're here to assist you!

February 16, 2024

Good customer service. Very impressed by the service technicians who introduce himself in a video while stranding next to my car. My new service rep Iven Vargas was accurat More

by Oakleaf27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iven Vargas
Apr 26, 2024 -

Valley Hi Kia responded

We're thrilled to hear about your positive experience with our service team at Valley Hi Kia! Providing excellent customer service is our priority, and we're glad to hear that Iven Vargas and our service technicians met your expectations. It's great to know that they communicated effectively and completed all the necessary work on your Sorento. If you ever need anything else or have any questions, feel free to reach out. We're here to assist you!

February 10, 2024

Service center was excellent. Courteous and always customer service oriented. Got me in and out quickly. Explained my options for my services and did not pressure me to do more th More

by oakleykristi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy in service
Apr 26, 2024 -

Valley Hi Kia responded

We're thrilled to hear about your excellent experience at our service center! Providing courteous and customer-oriented service is what we strive for, and we're glad we could get you in and out quickly while explaining your options without pressure. If you ever need anything else or have any questions, feel free to reach out. We're here to assist you!

February 02, 2024

Have been a customer at Valley Hi KIA since 2008. I have purchased 4 new Kia’s from them, however I did have to go down to Moreno Valley to purchase my 2021 Forte GT. The finance manager at that time More

by kblake5624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie T
Apr 26, 2024 -

Valley Hi Kia responded

Thank you for your continued loyalty to Valley Hi Kia since 2008! We're grateful for your trust and patronage over the years. We apologize for any inconvenience you experienced during your recent purchase at Moreno Valley, and we appreciate your feedback regarding the finance manager. We're glad to hear that you've had consistently great service experiences with our service department and staff. If you ever need anything or have any further feedback, please don't hesitate to reach out. We're here to assist you and ensure your satisfaction.

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