Valenti Audi

Awesome Experience!! If your buying a car this is the place to go.Matt was great to with.He is extremely knowledgeable and pleasant.Brian was also great to work with and w If your buying a car this is the place to go.Matt was great to with.He is extremely knowledgeable and pleasant.Brian was also great to work with and went the extra mile to make sure i knew every detail of the car i was buying.Ten stars not five!! More

Exceeded Expectations On Sale and Service In the fall of 2016, My husband and I had planned to stop at Valenti Audi as our FIRST destination for car shopping; however, after working with the s In the fall of 2016, My husband and I had planned to stop at Valenti Audi as our FIRST destination for car shopping; however, after working with the sales person, John Croce, Valenti Audi became our ONLY destination. John was extremely knowledgeable with all the models and patiently answered all our questions. We were also greeted by the general manager, Scott Taylor. Last week, I contacted the service department to schedule my $10,000 mile check up. The service manager, L Scott Taylor, contacted me immediately to set up my appointment. The entire service experience was fantastic as I was assigned to Paulo Silva, service consultant. Paulo politely answered all my questions and contacted me with time range of car pick up. I happened to arrive early and was happy to wait for my car in the luxurious client lounge. Paulo expedited my stay by washing my car himself. More

Awesome dealership I have had nothing but great experiences with Valenti Audi. From sales to service and everything in between I can't say enough about this dealership. I have had nothing but great experiences with Valenti Audi. From sales to service and everything in between I can't say enough about this dealership. Everyone is extremely friendly, attentive and helpful. Wonderful! More

Superb Car Buying Experience Allen Sholtis was my sales specialist and impressed me with his knowledge of the Audi I was looking at (and wound up purchasing) and such an affable p Allen Sholtis was my sales specialist and impressed me with his knowledge of the Audi I was looking at (and wound up purchasing) and such an affable personality, which helped make the entire purchasing process enjoyable. He went above and beyond by actually driving from the dealership to my home to pick me up since I wanted to drive off the lot with my car. How's that for impressive?!! My experience with the financing manager was equally satisfying. More

Easy to do business with Allen S was fantastic. Asked what I wanted and delivered it in 20 mins. Fastest car purchase I have ever had. Highly recommend Valenti Audi! Allen S was fantastic. Asked what I wanted and delivered it in 20 mins. Fastest car purchase I have ever had. Highly recommend Valenti Audi! More

This is how car buying should be. I am very rarely shocked, but I certainly was on Saturday. I drove to Watertown at about 930 am. I was prepared for an annoying day, as it's about I am very rarely shocked, but I certainly was on Saturday. I drove to Watertown at about 930 am. I was prepared for an annoying day, as it's about 45 minutes away and I had already stopped a another, closer dealer and the car I wanted to see was already sold, but still on their site. Typical. I pulled into the Valenti lot and parked, and poked around for bit, looking for 2 specific cars I came to see. I can't stand being approached by sales people within 10 seconds of setting foot on the property, and was pleasantly surprised that it didn't happen. I found the cars, looked them over, checked the lot for anything that may have been there that wasn't on the site yet, then went into the showroom. It's probably 10:45 at this point. Mike Devine asked me if I needed help within 2 or 3 minutes of me looking at one of the cars in there. I told him I'd like to drive some of their CPO cars and he took some info and grabbed the keys. Maybe 5 minutes and we're off and driving. I test drove the 2 cars and Mike told me everything he knew, what he liked about the models, and didn't xx anything he didn't know. One of the cars, the one I ultimately bought (RS5), isn't really something they sell a lot of, so it was nice to see him actually look up info I was asking, or just say he didn't know. 99% of Audis in CT are sold to obnoxious soccer moms, so dealing with an enthusiast is a lot different. Anyway, I new what I wanted. We sat down, he gave me his best prices and I decided to add in a trade. Again, no xx (pricing is very straight forward), and it just didn't seem that we could come to the same number. We looked at a few other things available and compared some more numbers, and they ultimately got me closer to what I wanted for the trade and also to where I wanted to be on the buy. Ultimately, I wouldn't say I stole it, but all things considered, I doubt I'd have gotten a better number elsewhere. So now we have a deal, but there are still hurdles to get over trying to do this on a Saturday. I have a trade, DMV, financing etc. They got it all done. Took maybe another hour once the actual deal was agreed on. I don't get dealers. It's not magic. Mike honestly tried to earn a customer and he did. He could've taken an early lunch. Instead he looked around and made some calls to get more pricing on my trade, as I was insistent that it was worth more. Just that effort, as opposed to expecting that "people have to buy cars so they can deal with the experience or F off" normally found at dealer/with car salesman goes such a long way. Even after it was settled and we were filling out paperwork, he just didn't do the obnoxious sales xx that they always tend to do. It was just price+doc+tax. That's it. Even VIN etching, the annoying already-on-the-form $200...he actually asked me "Would you like VIN etching." I've never been asked. Wasn't a sale...wasn't expected. He just asked. Now he had no way of knowing it's a pet peeve of mine and I can be particularly irate when I have to argue about it. It was just normal for him not to expect that the customer was just going to take it; or worse, not mention it and see if they miss it. As a small business owner, it's noticeable. So basically TL;DR: Walked in on a Saturday, test drove two cars, made deal, negotiated traded and took delivery in less than an afternoon. Zero hassle. Zero stress. It was actually fun. Sure, I was buying a sports car and had nothing better to do. I wasn't buying a family car with screaming kids at home and 900 errands to run. But car guys with nothing better to do can be particularly difficult and jaded customers to please, and Mike did just that and will definitely be my first call when it's time for a replacement vehicle. Also, because of my sales experience with Mike, I'll be giving Valenti's service center a shot as well, even though there's an Audi dealer within a mile of my home. More

Certified Audi A4 I am very happy to have gone to Watertown to buy the car. Everyone I dealt with was extremely helpful and accommodating. Absolutely NO PRESSURE when I I am very happy to have gone to Watertown to buy the car. Everyone I dealt with was extremely helpful and accommodating. Absolutely NO PRESSURE when I test drove it. The best!! More

Horrible They tried to steal our trade from us! Told us it had a salvage title and only wanted to give us 1000! bank said the title was clean and value is 400 They tried to steal our trade from us! Told us it had a salvage title and only wanted to give us 1000! bank said the title was clean and value is 4000 More

Valenti Audi in Watertown is Top Notch! By far the best experience I have had with an auto service place in Connecticut! It was refreshing to find such a courteous and responsive dealership By far the best experience I have had with an auto service place in Connecticut! It was refreshing to find such a courteous and responsive dealership staff. Brett Murray always kept me updated on the process and any questions I had were always answered quickly and thoroughly. I always brought my Audi for the scheduled maintenance to this dealer. They were close but also provided a complimentary loaner vehicle which was always clean and roomy. Within a few hours, they accurately diagnosed and repaired my vehicle. When the job was complete I was able to retrieve my car immediately, thanks to their complimentary shuttle service...very convenient! They've earned my trust. I would recommend them without hesitation. More

This is one of the worst dealership I have ever deal with I have had VW and AUDI all my life, first AUDI I bought was in Germany in 1974, so I really committed to the company. I tried several times to work wi I have had VW and AUDI all my life, first AUDI I bought was in Germany in 1974, so I really committed to the company. I tried several times to work with Valenti and honestly they do not care about the customers. Last time I contacted them about the car, they called me and I made an offer to start with and when I went there that day to talk with them, they told me that the car was sold the night before. then they told me, there is nothing else they can do for me because the offer I made was too low for them. I guess they have enough sales that no one matter. More