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Val Ward Cadillac Inc - Service Center
Fort Myers, FL
556 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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556 Reviews of Val Ward Cadillac Inc - Service Center
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January 31, 2025
Val Ward has an exceptional service department and an incredible service tech Jane Flesh! Jane is always going to make your experience excellent when having your car serviced! incredible service tech Jane Flesh! Jane is always going to make your experience excellent when having your car serviced! More
by STEPHENWOODS1
Verified CustomerEmployees Worked With
January 26, 2025
Super service wouldn't go anywhere else Karina makes the visit enjoyable. I wish I could give 25 stars. visit enjoyable. I wish I could give 25 stars. More
by lisab2279
January 26, 2025
Everything went well. Jaimie ordered the part and was quick to get us back in for the repair Jaimie ordered the part and was quick to get us back in for the repair More
by MURDOCHC
Employees Worked With
January 26, 2025
Jane in service takes such great care of you. Thank you so much. Everyone at Val ward is great! Thank you so much. Everyone at Val ward is great! More
by Domcam
Employees Worked With
January 23, 2025
Everything went well. Jane was very considerate and professional. As the staff worked on my car, there were others things that needed fixing and Jane explained everything Jane was very considerate and professional. As the staff worked on my car, there were others things that needed fixing and Jane explained everything before I approved. More
by PBD17
Employees Worked With
January 19, 2025
Our service visit went smoothly and the wait was manageable. Karina was professional and handled everything from scheduling the appointment to completing the paperwork. manageable. Karina was professional and handled everything from scheduling the appointment to completing the paperwork. More
by bechvala
Employees Worked With
January 15, 2025
Karina is a pleasure to work with ! !! She has been a big help getting warrantee issues solved ! !! She has been a big help getting warrantee issues solved ! More
by tproxee
Employees Worked With
January 11, 2025
The prices are outrageous Jamie’s wonderful but I would never recommend the service because of the prices!! never recommend the service because of the prices!! More
by reger42696
Employees Worked With
January 11, 2025
Karina always make my visits pleasant. She explains what is going to happen and makes sure my questions are answered. She explains what is going to happen and makes sure my questions are answered. More
by Davidkenney
Employees Worked With
January 09, 2025
Jamie has been my service adviser for a few years now. I always know that when I call him for service, he will make my experience as easy and pleasant as possible. His politeness and professionalism go I always know that when I call him for service, he will make my experience as easy and pleasant as possible. His politeness and professionalism go above and beyond every single time! Even when I call with the silliest of requests (we all know that once you bring your car in, the problem you were having miraculously stops) Jamie takes each one seriously and has never once made me feel anything less than like his most important customer. Val Ward--you are lucky to have him! Thank you for all you've helped me with Jamie!! He has also introduced me to some wonderful people in the sales department which led to me trading in my 2022 Escalade for a 2025. Griffen Clark (sales) and Jose Villar (sales manager) have also provided the same amazing service. Because of my continued pleasant experiences from Val Ward, I will never by a car anywhere else! Repeat customer service through valued relationships with their cliental is clearly valued by everyone I have worked with at Val Ward. More
by JDEEMS0
