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Val Ward Cadillac Inc - Service Center

Fort Myers, FL

4.7
595 Reviews
Call Service Center (239) 939-2212

595 Reviews of Val Ward Cadillac Inc - Service Center

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April 25, 2025

Always do what I want when my vehicle gets serviced. Jamie always keeps me informed on my maintenance schedule and takes great care of me when I get service completed at Val Ward. More

by ShellyR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 25, 2025

Service advisor was good. The waiting room is comfortable. Timely service and the updates on the screen in the waiting room is helpful. More

by kbcrlewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 25, 2025

Friendly and courteous service people who go the extra mile. Great communications kept me up to date on the repair situation. More

by BRUCE56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karina Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 21, 2025

Every time I had to have work done on my car they have always gave me great service More

by TAMMYBEYER23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2025 -

Val Ward Cadillac Inc responded

Thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

April 19, 2025

jamie takes pride in customer care and follows up of quality of the repair personally each time More

by vidaz28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2025 -

Val Ward Cadillac Inc responded

Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

April 19, 2025

Seamless service with a short wait for oil change to and tire rotation Great staff and customer care More

by jje1136502
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2025 -

Val Ward Cadillac Inc responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

April 16, 2025

everything went really well. Clean shop, nice employees and smiles all around. Definately a good place to have service done. More

by Icanrace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2025 -

Icanrace responded

I had another successful service visit. This is the only place in town that can efficiently get any type of service work done in a timely manner. A+

Apr 16, 2025 -

Icanrace responded

Service was done as expected. This dealership has a great team that works together and communicates well. I will not go to another service department to have service done on any of my vehicles. I even have a Ford and a Kia that I will continue to service here as well.

April 15, 2025

Great service never been treated like a king at a dealership before I love it More

by JROUSSEAU305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karina Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2025 -

Val Ward Cadillac Inc responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

April 13, 2025

Jane is always great. Give her a raise. All in all more than a positive experience More

by MARILYN6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2025 -

Val Ward Cadillac Inc responded

We're happy you found Jane to be so supportive during your experience here at Val Ward Cadillac, Inc.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 11, 2025

They always take care of you Other dealerships don’t even come close to Val Ward More

by GODLY30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2025 -

Val Ward Cadillac Inc responded

Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

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