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Universal Mitsubishi

Sherman Oaks, CA

4.8
1,984 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded. We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more. Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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5015 Van Nuys Blvd

Sherman Oaks, CA

91403

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Showing 1,984 reviews

July 16, 2018

Great experience! Service center was quick to look at my problems and figured out a solution in a timely matter. Admin the rep was communicative and friendly. Would com More

by KAN.PANG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
July 14, 2018

Service appt Excellent customer service by Armen - very professional and described all the work being done on my car. Got me out on time as well - very key. More

by ROBBY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
July 14, 2018

Great experience ! I just wish it has been a little faster But again they were working on the Brakes and I don’t know the complexity of The job. More

by JULIETA91411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armen Yagubyan
July 11, 2018

Paul is great See Paul in the service department. He is the most polite, professional, and the nicest guy. He will take care of you and your vehicle. Everyone in More

by POLIENCHEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2018

Good service . Reasonably priced. Highly recommended. Service manager was kind and very knowledgeable. Good clean waiting room. Good location. Several restaurants More

by DHK0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2018

Paul was very informative, and professional I have been very pleased with all my experiences with the service department, and with the sales department the dealership in a whole is has been help More

by DEVONHARRISON497
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2018

Great Service! Came in for a couple recall issues and they took care of everything in a reasonable time! Friendly and knowledgeable staff. Thanks for your help Arme More

by SIKBLUER32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
July 06, 2018

Good Service Had my battery go bad. Just went in to see if the warranty on my battery was still good. The service people/ mechanics I spoke with all seemed friendl More

by Elvis
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2018

Good as it gets This purely about the service center, I don’t buy cars from dealerships. I came here for two recalls on the lancers. It all went smoothly and Paul did More

by europeanperson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2018

Great service done in a timely manner Arman was awesome he helped me with my service and got it done in a short time. This is why I keep coming to these guys for work. They do great. More

by CWROGERS138
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arman and Jose
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