Back

Universal Mitsubishi

Sherman Oaks, CA

4.8
1,985 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded. We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more. Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
Contact Dealership

5015 Van Nuys Blvd

Sherman Oaks, CA

91403

Directions

By Type

Showing 1,985 reviews

August 02, 2018

Good customer service. Every time I bring my cars to Paul. He takes care of everything. I had a recall on one of my Mitsu and got it out in less time expected. More

by DENNYS.A.VACA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2018

Paul is amazing! I had to take my car in for an airbag recall and I was dreading driving so far away. I emailed first and got an appointment time, and got a response r More

by Nicole S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2018

Great service, fast, great value Armen and the rest of the staff were very friendly and informative. Service was done well and faster than I expected on a Saturday. they even washed m More

by BCD1024
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
July 29, 2018

Fast Simple Service Car light came on for service right before a big trip out of town. Was dreading to call on a Saturday but Armen put no stress on me and welcomed me to More

by BOOHO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
July 27, 2018

Excellent service It’s was nice to get in and out quick for my oil change services. Also nice waiting area to wait in with WiFi for me to use . More

by WENDIG76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
July 27, 2018

Great Service Had my Outlander service for an oil change. It was pretty quick and they explained clearly. Armen even told me the next major service and how much is More

by TECKID189
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
July 26, 2018

Smooth and easy! Took in my car for 30K service. Armen was great in explaining what was needed and what could wait. Informed me of recalls on the car and arranged for More

by Happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
July 25, 2018

outstanding customer service took my car in for a couple of recalls and also was advise of due services on my vehicle which did not take long at all i was offer alternate transpor More

by mossa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2018

Amazing experience Paul is an amazing service representative. Always makes sure that the customer is happy and taken care of. Very positive experience, I would recommend More

by LIZZETHGIL10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
July 25, 2018

Short and sweet I went in and got out in 2 short hours felt like 5 min cause of how comfortable it is there it’s a nice place to visit and have your vechicle serviced More

by LOERAISAAC257
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
...
192
...